You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily.
Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible schedule
Job Description
Bella Sol Medical Spa, PLLC is a premier medical spa located in Winston-Salem, North Carolina, dedicated to providing top-tier medical-grade health and wellness treatments. Established in August 2021, this forward-thinking medical spa has quickly become a trusted destination for clients seeking advanced aesthetic and wellness solutions. The spa operates under the motto 'Self-Care at the Cellular Level,' reflecting its mission to educate and empower individuals to nurture their health and beauty from the inside out. Bella Sol Medical Spa offers a comprehensive range of services including chemical peels, laser treatments, IV hydration, cosmetic injectables, and weight management programs. Each service... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or similar roles
- Strong verbal and written communication skills
- Ability to handle confidential patient information with discretion
- Proficiency in computer systems and appointment booking software
- Ability to manage multiple tasks and work in a fast-paced environment
- Flexibility to work during business hours
- Certified medical assistant preferred but not required
Job Qualifications
- Certified medical assistant preferred
- Prior experience in customer service or patient-facing roles
- Strong communication and interpersonal skills
- Ability to handle multiple tasks efficiently
- Knowledge of medical spa treatments and services is a plus
- Proficiency in appointment scheduling software
- Demonstrated problem-solving skills
- Ability to work collaboratively in a team environment
- High school diploma or equivalent
Job Duties
- Answer inbound calls from potential patients, answering questions and addressing patient concerns
- Promote and sell the full range of Bella Sol Medical Spa's products and services and book patient's complimentary consultation
- Make outbound calls to reconfirm patient appointments 24 hours prior if unconfirmed
- Resolve patient inquiries at first point of contact where possible
- Ensure appropriate escalation and keep patient informed of resolution progress
- Effectively manage and record patient complaints
- Build patient confidence by identifying and understanding patient needs and concerns and offering solutions through up-selling/cross selling additional products and services
- Generate and record qualified leads
- Work cross functionally with other business departments by communicating patient feedback and keeping them informed of patient issues and successes
- Ensure patient calls are registered and acted on all appropriate systems and all administration and documentation is completed accurately and efficiently
- Identify and highlight deficiencies in business processes/procedures, offering recommendations and undertaking corrective actions to improve patient service and satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: