Medical Assistant/Medical Receptionist

SaVida Health is a specialty medical practice located in South Burlington, Vermont, dedicated to providing outpatient opiate and alcohol addiction treatment services. The organization offers a comprehensive care model that combines medical care, counseling, toxicology testing, case management, and medical management of psychiatric medications. SaVida Health focuses on delivering compassionate and individualized treatment programs to support patients struggling with substance use disorders, aiming to improve their overall quality of life and foster long-term recovery. As a leader in the field of addiction treatment, SaVida Health integrates evidence-based practices along with personalized care to meet the unique needs of each patient. The organization is committed to maintaining the highest standards of patient privacy and confidentiality in compliance with HIPAA regulations. They also emphasize the importance of a respectful and supportive environment for both patients and staff, ensuring a positive workplace culture and patient experience.

The role of Medical Assistant/Medical Receptionist at SaVida Health is a full-time position based in South Burlington, VT, ideal for individuals passionate about making a difference in the lives of those affected by addiction. This role is critical in ensuring smooth patient flow and efficient operation of the clinic by handling both administrative and clinical tasks. The Medical Assistant/Receptionist serves as the first point of contact for patients, greeting them warmly in person and over the phone. Responsibilities include verifying insurance, collecting payments, managing patient records, scheduling appointments, and assisting clinical staff during patient visits. The position also involves preparing patients for examination, obtaining vital signs, collecting laboratory specimens including observed urine collections, and ensuring accurate documentation within the Electronic Medical Record (EMR) system, specifically Athena EMR.

The ideal candidate will possess strong organizational skills, a compassionate attitude, and the ability to manage multiple tasks effectively. They will work collaboratively with healthcare providers and administrative staff to maintain a clean, orderly, and HIPAA-compliant reception area. The role requires familiarity with medical and behavioral treatment guidelines, electronic prescribing policies, and the capability to handle patient communications professionally. SaVida Health values diversity and provides equal employment opportunities to all qualified applicants regardless of race, color, religion, gender, national origin, disability status, or protected veteran status. This position includes an assessment testing component as part of the application process to ensure candidates meet the necessary competencies for success in the role.