Medical Assistant

Caltech, also known as the California Institute of Technology, is a prestigious world-renowned science and engineering institute dedicated to advancing knowledge and innovation. It marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions and challenges. The institute thrives on attracting and cultivating talented individuals who are passionate about their work, offering an environment that fosters academic rigor, creativity, and collaboration. Caltech values diversity and inclusion, striving to build a community where all individuals are welcomed and supported in their professional and personal growth.

Student Affairs at Caltech plays a critical role in supporting the academic success and holistic development of students. Among its many services, the Caltech Student Wellness Services (SWS) stands out as a dedicated unit focused on advancing the physical, mental, and social well-being of students. It operates in a manner that integrates health services with scientific rigor and curiosity, providing high-quality clinical care and wellness education. The team collaborates closely with students, faculty, and staff to foster resilience, promote health awareness, and ensure students receive comprehensive support during their time at Caltech and beyond.

The Medical Assistant position within Student Wellness Services is a full-time regular, overtime eligible role that is essential for the smooth operation of the clinic and the delivery of excellent healthcare services. This position is designated as campus critical, meaning the employee is expected to be familiar with emergency management plans and will be required to respond swiftly in campus-wide emergency situations to assist with response and recovery efforts.

This role involves diverse responsibilities spanning front office patient support, clinical assistance, and operational tasks. The Medical Assistant acts as the first point of contact for students seeking healthcare, managing patient check-in and check-out, coordinating appointments, verifying demographic and insurance information, and facilitating effective communication. Clinical duties include supporting healthcare providers during patient visits, taking vital signs, performing basic laboratory tests, administering medications and vaccines within scope, and assisting with procedures such as EKGs, wound care, and phlebotomy.

Moreover, the Medical Assistant ensures the clinic environment is well-maintained, exam rooms are prepared and stocked, compliance with clinic policies and safety regulations is upheld, and contributes to various quality improvement initiatives and student outreach activities. The ideal candidate is compassionate, approachable, highly organized, detail-oriented, and able to prioritize tasks in a busy healthcare setting. Strong communication skills and the ability to work collaboratively within an interdisciplinary team are critical to success in this role.

Candidates are expected to have at least a high school diploma or equivalent, completion of an accredited Medical Assistant program, and a minimum of two years of experience as a medical assistant. Proficiency with electronic medical record (EMR) systems such as Epic or Point and Click is required, along with current BLS/CPR certification. Preferred qualifications include prior experience in primary care or college health settings, Medical Assistant certifications such as CMA or RMA, and phlebotomy certification or experience.

Working conditions involve the physical ability to stand, walk, and sit for extended periods and perform various clinical duties. Occasionally, some evening or weekend hours may be necessary to meet clinic needs. The position requires compliance with all relevant public health orders and vaccine requirements. Caltech is committed to equal opportunity and invites candidates from diverse backgrounds to apply for this meaningful role that supports student health and wellness in a dynamic academic environment.