MD Receptionist - Express Care

Roper St. Francis Healthcare is a renowned healthcare provider located at 319 Folly Rd, James Island, SC 29412. As an established and trusted name in the medical community, Roper St. Francis Healthcare is committed to delivering comprehensive, patient-centered care across various specialties. The organization emphasizes a culture of compassion, innovation, and excellence that ensures every patient receives the highest quality of service and medical attention.

Roper St. Francis Healthcare offers a dynamic work environment where employees are valued and empowered. They provide robust opportunities for professional growth, continuing education, and career advancement supported by competitive pay and comprehensive benefits. The facility demonstrates a strong commitment to employee well-being, reflected in their supportive policies and work-life balance initiatives, including paid time off, parental leave, and professional development programs.

The current opening is for a Receptionist role within the healthcare facility. This position serves as a crucial link between patients and healthcare providers, responsible for greeting and assisting patients and their families upon arrival. The receptionist manages appointment scheduling to best meet the patients' needs, ensuring a seamless, coordinated experience. One of the key responsibilities includes assisting patients in selecting a primary care clinician to promote continuity of care, a core principle at Roper St. Francis Healthcare.

Beyond patient interaction, the receptionist handles a diverse range of administrative and clerical duties such as managing prescription requests, processing referrals with other physicians, and ensuring insurance referrals are accurately made when necessary. The role demands excellent organizational skills to handle multiple tasks simultaneously without stress, as well as the ability to effectively communicate with patients, coworkers, and medical staff in a pleasant and professional manner.

Additionally, responsibilities include financial duties such as collecting copayments and deductibles at the time of service and accurately posting charges and payments using the Practice Management System and Electronic Health Records (EHR) systems. The receptionist must also reconcile daily transactions and prepare deposits, maintaining accuracy and accountability in financial records.

This position operates on a rotating schedule from Sunday to Saturday, 8 AM to 8 PM, including rotating weekends, offering a robust work-life balance. The work environment requires interaction with a diverse patient population, from infants to elderly patients, and involves standing, walking, and occasional lifting up to 50 lbs. The receptionist must also be prepared to work in a medical office environment with exposure to infectious materials and communicable diseases, emphasizing the need for strict adherence to safety protocols.

Overall, this role is suited for a dedicated individual with a patient-centered focus, strong communication skills, and the ability to work collaboratively within a clinical team. Working as a receptionist at Roper St. Francis Healthcare offers a fulfilling career opportunity where the contributions directly impact patient satisfaction and operational efficiency, making a tangible difference in the community's health and well-being.