
Job Overview
Compensation
Hourly
Range $17.50 - $1.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities
Job Description
H-E-B is a premier grocery retail company renowned for quality products, exceptional customer service, and community involvement. Established with a mission to serve customers with dedication and excellence, H-E-B operates numerous stores across various regions, offering a vast range of grocery and specialty items. Known for its commitment to innovation and employee development, H-E-B fosters a work environment that encourages growth, collaboration, and outstanding customer experiences.
This opportunity as a Restaurant Catering Specialist at H-E-B is a dynamic role that involves promoting, pricing, planning, coordinating, and executing special event catering orders. The Catering Specialist will leverage their culinary expertise and knowledge to help customers plan the perfect function, ensuring that every event meets quality standards and customer satisfaction. This role is vital in linking the culinary team with customers, ensuring seamless service for meetings, banquets, and other special parties. The Specialist will work closely with kitchen staff to manage food preparation while ensuring compliance with safety and sanitation standards.
The position requires strong organizational skills to prepare paperwork, manage financial operations, and oversee promotional efforts. The Catering Specialist will consult with clients to understand their event requirements, prepare detailed contracts and quotes, and supervise event execution from setup to cleanup. This role demands a high level of customer service and communication skills, as the Specialist will frequently interact with clients to tailor events to their needs and resolve any concerns during functions.
In addition to coordinating food service, the role includes responsibilities in sales through marketing special event services and fostering relationships with local businesses. Financial duties include accurate billing and collection at the conclusion of events. The Catering Specialist should be adept in multi-tasking, working a flexible schedule that includes evenings and weekends.
This position requires a minimum of one year of experience in front-of-house duties or banquet/event work, including inventory management and shrink control. A culinary degree or equivalent training is mandatory to manage menu consulting and food preparation effectively. The candidate must be physically capable of managing the demands of a fast-paced retail environment, including lifting heavy items and standing for extended periods.
Joining H-E-B as a Restaurant Catering Specialist means becoming part of a company that values quality, customer satisfaction, and employee growth, offering an exciting and rewarding career path with a variety of responsibilities in food service, event coordination, and customer engagement.
This opportunity as a Restaurant Catering Specialist at H-E-B is a dynamic role that involves promoting, pricing, planning, coordinating, and executing special event catering orders. The Catering Specialist will leverage their culinary expertise and knowledge to help customers plan the perfect function, ensuring that every event meets quality standards and customer satisfaction. This role is vital in linking the culinary team with customers, ensuring seamless service for meetings, banquets, and other special parties. The Specialist will work closely with kitchen staff to manage food preparation while ensuring compliance with safety and sanitation standards.
The position requires strong organizational skills to prepare paperwork, manage financial operations, and oversee promotional efforts. The Catering Specialist will consult with clients to understand their event requirements, prepare detailed contracts and quotes, and supervise event execution from setup to cleanup. This role demands a high level of customer service and communication skills, as the Specialist will frequently interact with clients to tailor events to their needs and resolve any concerns during functions.
In addition to coordinating food service, the role includes responsibilities in sales through marketing special event services and fostering relationships with local businesses. Financial duties include accurate billing and collection at the conclusion of events. The Catering Specialist should be adept in multi-tasking, working a flexible schedule that includes evenings and weekends.
This position requires a minimum of one year of experience in front-of-house duties or banquet/event work, including inventory management and shrink control. A culinary degree or equivalent training is mandatory to manage menu consulting and food preparation effectively. The candidate must be physically capable of managing the demands of a fast-paced retail environment, including lifting heavy items and standing for extended periods.
Joining H-E-B as a Restaurant Catering Specialist means becoming part of a company that values quality, customer satisfaction, and employee growth, offering an exciting and rewarding career path with a variety of responsibilities in food service, event coordination, and customer engagement.
Job Requirements
- Must be at least 18 years old
- one or more years of front-of-house experience or banquet/event work
- experience managing ordering, inventory, and shrink control
- comprehensive culinary knowledge required
- working knowledge of food and beverage services
- ability to lead and direct teams
- excellent communication and customer service skills
- capability to work flexible hours including opening, closing, and weekends
- ability to quickly respond to guest concerns and resolve issues
- maintain a positive demeanor while managing multiple priorities
- physical ability to lift up to 80 lbs and manage heavier loads collaboratively
- ability to function safely in a fast-paced retail environment
- willingness to work extended and rotating schedules
Job Qualifications
- Culinary degree or equivalent culinary training and experience
- minimum one year of experience in front of-house or banquet/event work
- experience in ordering, inventory management, and shrink control
- comprehensive culinary and food prep knowledge
- proficiency in food and beverage service
- advanced customer service and communication skills
- advanced planning and organizational abilities
- ability to lead a team effectively
- ability to work flexible schedules including weekends
- strong problem-solving and guest service skills
- business acumen
Job Duties
- Creates and consults on menus based on food knowledge and event specifics
- trains line and prep cooks to assist with catering orders
- ensures compliance with government and company regulations on food safety and sanitation
- assists with purchasing and receiving tasks
- prepares paperwork including reports and schedules
- manages financial operations and promotes event services
- consults with customers to determine event requirements
- obtains and reviews event specifications
- creates quotes, prepares contracts, secures customer signatures, and collects deposits
- oversees event function details and modifications
- documents arrangements and maintains financial records
- directs breakdown and cleanup after events
- manages equipment and supply requisitions
- inspects event sites prior to functions
- greets customers and oversees event staffing
- coordinates event-related services and selects providers
- monitors compliance and resolves issues during events
- conducts post-event evaluations
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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