H-E-B Grocery logo

McKinney True TX BBQ - Catering Specialist - Full time

Job Overview

moneybag

Compensation

Hourly
Range $17.50 - $1.00
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career development programs

Job Description

H-E-B is a well-established grocery store chain known for its exceptional customer service, wide product selection, and commitment to quality. Operating primarily in Texas and northern Mexico, H-E-B has built a reputation for being a community-focused retailer that offers not only grocery products but also a full range of services including pharmacy, fuel stations, and catering. The company prides itself on creating a positive shopping experience for customers through innovative services and community engagement.

As an H-E-B Catering Specialist, you will take on a vital role that blends culinary expertise with customer service to deliver memorable catering experiences. This position is primarily full-time and involves direct interaction with customers to plan, coordinate, and execute a variety of special event orders. You will use your knowledge of food and food preparation to create customized menus suited to each event's unique requirements, including meetings, banquets, and private parties.

The role involves more than just food preparation; you will be responsible for training kitchen staff in catering-specific tasks, ensuring compliance with safety and sanitation regulations, managing inventory and purchasing, and handling all event-related paperwork. As a pivotal point of contact, you will consult with clients to determine their goals, communicate effectively to design event plans, and follow through on execution to guarantee satisfaction. Your responsibilities will also extend to logistical coordination such as securing equipment, arranging transportation and facilities, and supervising event setups and breakdowns.

With sales duties incorporated, you will promote the catering service through advertising, outreach to past customers, and leveraging business relationships. Your culinary knowledge will assist in suggesting complementary products and services, potentially increasing revenue through bundled offerings such as floral arrangements or wine.

Financially, you will prepare and collect accurate billing and deposits, ensuring that all event agreements are well documented and adhered to. This role demands advanced skills in customer communication, planning, organization, and problem-solving. A flexible schedule including opening, closing, and weekend shifts is necessary to meet the diverse demands of event scheduling.

This comprehensive position is designed for individuals with a strong culinary background combined with practical experience in the food service industry, especially in event coordination. It offers a dynamic work environment where multitasking with a smile is essential, as you balance several priorities to deliver exceptional catering services.

By joining H-E-B as a Catering Specialist, you become part of a supportive organization that values innovation, teamwork, and dedication to exceptional food service. The role not only fosters personal growth and leadership skills but also provides an opportunity to contribute significantly to clients’ special occasions, making each event a success from menu conception to final cleanup.

Job Requirements

  • Minimum age 18+
  • At least 1 year experience in front of house or banquet/event related work
  • Experience with ordering, inventory, and shrink control
  • Comprehensive culinary and food preparation knowledge
  • Working knowledge of food and beverage service
  • Ability to use H-E-B systems including POS and Microsoft Office preferred
  • Advanced customer service and communication skills
  • Ability to plan and organize effectively
  • Leadership capability
  • Flexibility to work opening, closing, and weekend shifts
  • Quick and appropriate response to guest concerns
  • Problem-solving skills
  • Ability to maintain professionalism and customer-oriented demeanor under pressure
  • Business acumen

Job Qualifications

  • High school diploma or equivalent
  • Culinary degree or equivalent training and experience
  • 1+ years of experience in front of house duties or event work
  • Knowledge of culinary and food preparation techniques
  • Proficiency in food and beverage service
  • Advanced customer service and communication skills
  • Strong planning and organizational abilities
  • Leadership and team direction skills
  • Ability to handle guest feedback and problem resolution
  • Business acumen
  • Flexible schedule willingness including weekends and varying shifts

Job Duties

  • Create and consult on menus based on food knowledge and event specifics
  • Train line and prep cooks for catering orders
  • Ensure compliance with government and company safety and sanitation standards
  • Assist with purchasing and receiving tasks for the restaurant facility
  • Prepare and maintain paperwork including reports and schedules
  • Manage financial operations including billing and deposits
  • Consult with customers to plan events and obtain specifications
  • Coordinate event logistics and service providers
  • Supervise event setup, execution, and breakdown
  • Promote catering services through advertising and customer outreach
  • Apply culinary knowledge to increase sales and suggest additional products
  • Monitor events to ensure customer satisfaction and regulatory compliance
  • Conduct post-event evaluations and suggest improvements
  • Perform other job-related duties as assigned

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef