McArthur's Server Assistant (Full -Time) - Arizona Biltmore

Pyramid Global Hospitality is a renowned hospitality company that truly puts people first. With a firm commitment to fostering a supportive and inclusive work environment, the company emphasizes diversity, growth, employee development, and overall wellbeing. Pyramid Global Hospitality strives to cultivate a People First culture that is evident in how they approach employee development and benefits, ensuring meaningful relationships are built and maintained within their teams. Their dedication extends to providing ongoing training opportunities that enable employees to enhance their skills and advance their careers in the hospitality industry.

This esteemed company operates over 230 properties worldwide, providing a collaborative and growth-driven workspace for both newcomers and seasoned professionals. Pyramid Global Hospitality offers a comprehensive benefits package including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. Their commitment to employee satisfaction and career progression underscores their reputation as an exceptional employer in the hospitality sector.

One prominent property managed by Pyramid Global Hospitality is the iconic Arizona Biltmore, a luxury resort located in the prestigious Biltmore neighborhood in Phoenix. Known as the "Jewel of the Desert," this historic 39-acre resort opened in 1929 and recently underwent a $150 million restoration, reopening in May 2021. Arizona Biltmore boasts over 700 guest rooms, expansive banquet spaces exceeding 200,000 square feet, and nine distinguished food and beverage outlets including two upscale restaurants, two bars, two poolside bars, a gelato shop/cafe, and in-room dining.

The resort offers guests a luxury spa, seven pools including a 65-foot waterslide, and provides an overall unique and luxurious guest experience as part of the LXR Hotel & Resort collection by Hilton. This collection highlights hand-selected luxury hotels worldwide, offering bespoke service and distinctive experiences in some of the globe's most intriguing locations. Team members at Arizona Biltmore benefit from comprehensive travel perks including both Hilton’s Go Hilton travel benefits and Pyramid’s exclusive travel benefits.

In the role of McArthur's Server Assistant, you will play a vital part in delivering an exceptional dining experience for guests at the Arizona Biltmore. This full-time position requires availability on weekdays, weekends, and holidays and is centered on support functions crucial to a seamless food and beverage service. Your responsibilities will include setting and preparing tables, ensuring the cleanliness and readiness of tableware and service areas, stocking food stations, and aiding servers during service periods. The role demands attentiveness to guest needs, efficient communication to promptly resolve guest inquiries and concerns, and adhering to all established hotel policies and procedures.

By joining Pyramid Global Hospitality, specifically at the Arizona Biltmore property, you are embracing a career where your contribution directly affects guest satisfaction while working in a historic and luxurious resort setting. The company values prior food and beverage experience and customer service skills, especially within upscale dining environments, although training and development opportunities are available to support your growth in the position. This job offers a promising path for individuals passionate about hospitality who seek a supportive and innovative workplace committed to employee and guest excellence.