MC West Dining Services Manager

Capital Manor is a well-established assisted living and memory care facility dedicated to providing exceptional hospitality and care to its residents. The organization prides itself on fostering a warm, respectful, and professional environment where residents, employees, and guests feel valued and important. Capital Manor embraces a culture of hospitality, guided by promises that include greeting everyone warmly by name, anticipating needs, listening attentively, and maintaining high standards of professionalism and attention to detail. The dining services at Capital Manor play a critical role in enhancing the experience of residents by offering quality meals in a welcoming setting that supports their well-being and satisfaction.

The MC West Dining Services Manager at Capital Manor is a vital leadership role responsible for the overall operation and management of dining services in the licensed dining areas. This role involves ensuring the seamless coordination between front-of-house service and back-of-house production, which results in timely and high-quality meal delivery to residents, particularly those in assisted living and memory care settings. The manager oversees menu management to balance appeal and nutritional value, controls inventory purchasing while adhering to budgetary constraints, and leads staff development and training initiatives to promote expertise and a hospitality-centered approach within the dining team.

Key responsibilities include managing and scheduling staff, conducting performance evaluations, and ensuring compliance with all local, state, and federal regulations related to food service, sanitation, and personnel. The manager is also charged with supervising the upkeep and appearance of all dining facilities, from dining rooms and service stations to food preparation and storage areas, ensuring a clean, safe, and pleasant environment for residents and guests. By fostering collaboration among departments and maintaining high standards of quality control, the MC West Dining Services Manager supports the overall mission and values of Capital Manor.

This full-time position demands strong leadership skills, excellent communication, and a comprehensive understanding of dining operations within healthcare-related settings. The role typically requires supervisory experience in healthcare foodservice, restaurant, hotel, or similar environments, as well as a commitment to continuous education and adherence to established hospitality protocols. Physical demands include moderate physical effort with extended periods of standing and walking, and the ability to lift up to 50 pounds.

Through their work, the MC West Dining Services Manager directly contributes to the well-being and satisfaction of residents by ensuring that dining services meet high standards of quality, safety, and hospitality at Capital Manor. This role represents a rewarding opportunity for individuals passionate about hospitality management, food service excellence, and compassionate care within a supportive community environment.