Mbistro Server

The Ritz-Carlton, located at 921 Canal Street in New Orleans, Louisiana, is an esteemed luxury hotel brand under the umbrella of Marriott International, a well-known leader in the global hospitality industry. With over 100 award-winning properties worldwide, The Ritz-Carlton is celebrated for setting the highest standards in luxury service and hospitality. The hotel prides itself on creating exceptional guest experiences that are memorable, thoughtful, and unique. The culture at The Ritz-Carlton fosters creativity, compassion, and empowerment among its associates, enabling them to deliver exemplary service every day. Marriott International is committed to diversity, inclusion, and equal opportunity employment, celebrating the rich blend of cultures and backgrounds of its workforce.

This job opportunity is for a Guest Service Expert on the evening shift at The Ritz-Carlton in New Orleans. The role is full-time and non-management with a pay rate of $7.25 per hour. The Guest Service Expert plays a vital role in enhancing the guest experience by providing attentive and personalized service. This role is not just about delivering food and beverage; it is about building a memorable experience where food and drinks complement exceptional service. The Guest Service Expert is responsible for setting tables, interacting warmly and professionally with guests, efficiently communicating with the kitchen and other team members, and maintaining clean work areas and supplies. Physical stamina and attention to detail are crucial, as the role involves standing, walking, and sometimes sitting for extended periods across uneven or slippery floor surfaces.

The Guest Service Expert must be hands-on, able to handle light lifting, reaching, bending, and other physical tasks aligned with the job’s demands. The position also supports maintaining high quality standards, safe working environments, and professional appearance and communication standards. Employees embodying the 'Gold Standards' of The Ritz-Carlton—specifically the Employee Promise, Credo, and Service Values—will contribute greatly to the company’s reputation as a leader in luxury hospitality. This role is an excellent entry point for individuals seeking to develop their skills in the hospitality industry within a globally respected brand that values personal growth and teamwork.

As part of the Marriott International family, employees receive opportunities to begin their purpose and become their best selves while belonging to a supportive global team. The Ritz-Carlton encourages associates to take pride in their work and their colleagues, ensuring each guest’s experience is rare and special. The role offers a chance to be a part of a company known for its high standards of service excellence and to grow in a career dedicated to guest satisfaction and luxury hospitality.