Trader Joe's logo

Mate (Assistant Store Manager)

Job Overview

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Compensation

Hourly
Range $24.00 - $30.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities

Job Description

Trader Joe's is a renowned grocery store chain with over 570 locations nationwide and a reputation for providing a unique and enjoyable shopping experience. Known for its quality products, excellent customer service, and vibrant store atmosphere, Trader Joe's has grown into a successful brand that continues to expand. The company prides itself on fostering a collaborative and inclusive workplace where employees, referred to as Crew Members, can thrive and develop both personally and professionally. Their commitment to creating a fun and welcoming environment for both customers and employees sets them apart in the retail industry.

As part of their ongoing growth, Trader Joe's is seeking motivated leaders to join their team as Assistant Store Managers, also known as Mates. This role is ideal for individuals who enjoy working in a collaborative environment and are passionate about helping customers. Mates play a crucial role in leading and developing Crew Members, ensuring that the store delivers a WOW experience for shoppers every day. They achieve this by role-modeling company values, providing guidance, and supporting their teams to reach their full potential.

The Mate position encompasses a variety of responsibilities including coaching team members, improving the quality of store operations, and maintaining a welcoming store environment. Leaders in this role will also engage in hands-on tasks such as operating the cash register efficiently, bagging groceries with care, stocking shelves, and handling inventory shipments. The position offers a great opportunity for individuals looking to enhance their leadership skills while contributing to a growing and dynamic company culture.

Trader Joe's values leaders who bring empowerment, integrity, and a positive attitude to their work. Candidates for this role typically have several years of experience in retail, restaurant, or hospitality settings, along with prior supervisory or management experience. The company emphasizes the importance of developing individuals and teams, promoting collaboration, and maintaining high standards of customer service. By joining Trader Joe's as a Mate, employees become part of a brand that not only values business success but also the happiness and growth of its Crew.

Job Requirements

  • High school degree or equivalent
  • 3+ years of recent retail, restaurant, or hospitality experience
  • 2+ years of recent experience at the management or supervisory level
  • Proven ability to develop individuals and teams through empowerment and integrity
  • Strong communication skills
  • Ability to work well in a fast-paced, team-oriented environment

Job Qualifications

  • High school degree or equivalent
  • 3+ years of recent retail, restaurant, or hospitality experience
  • 2+ years of recent management or supervisory experience
  • Strong leadership and coaching skills
  • Ability to work collaboratively in a team environment
  • Excellent communication and interpersonal skills
  • Demonstrated history of empowering and developing teams

Job Duties

  • Lead and develop Crew Members through role-modeling and support
  • Work in teams to improve the quality of store life
  • Coach team members to achieve their best
  • Model behaviors that align with company values
  • Operate the cash register efficiently
  • Bag groceries with care
  • Stock shelves and receive inventory loads

Job Criteria

Experience

Mid Level (3-7 years)


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