Trader Joe's logo

Mate (Assistant Store Manager)

Job Overview

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Compensation

Hourly
Range $16.75 - $23.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
Team-oriented environment

Job Description

Trader Joe's is a well-known and rapidly expanding grocery store chain with over 570 locations nationwide. Renowned for its unique approach to grocery retailing, Trader Joe's focuses on providing a distinct shopping experience characterized by quirky products, friendly customer service, and a commitment to quality and value. The company is recognized for fostering a collaborative and fun work environment where employees, known as Crew Members, thrive and grow their careers. Trader Joe's culture emphasizes mutual respect, personal development, and teamwork, creating a workplace where employees can feel valued and engaged every day.

As an Assistant Store Manager, known internally as a Mate, you will play a pivotal role in leading and developing the store's Crew Members. This position is designed for individuals who are passionate about customer service and leadership. Mates at Trader Joe's lead by example, cultivating a positive and supportive atmosphere that drives both employee satisfaction and customer loyalty. You will work closely with team members to coach, support, and empower them to perform at their best, ensuring the store operates smoothly and customers receive outstanding service. The role also involves hands-on duties such as operating the cash register, bagging groceries with care, stocking shelves, and receiving inventory. This balanced mix of leadership and operational responsibilities makes the position ideal for those who enjoy variety and challenges in their workday.

Trader Joe's is looking for candidates who thrive in collaborative environments and aspire to hone their leadership skills while contributing to a successful brand. As part of the company, you will have the chance to join an amazing growth journey and be part of a team that values having fun at work. The company supports a culture of integrity, empowerment, and continuous learning, ensuring that every Crew Member can grow professionally and personally. Working at Trader Joe's means being involved in more than just retail; it means becoming a valued member of a team that strives to create WOW experiences for every customer. The opportunity to influence store culture, drive team performance, and contribute to business success is significant in this leadership role. If you are someone who enjoys helping customers, leading teams, and being part of something bigger, becoming a Mate at Trader Joe's could be the perfect next step in your career journey.

Job Requirements

  • 3+ years of recent retail, restaurant, or hospitality experience
  • 2+ years of recent management or supervisory experience
  • high school degree or equivalent
  • history of developing individuals and teams through empowerment and integrity

Job Qualifications

  • 3+ years of recent retail, restaurant, or hospitality experience
  • 2+ years of recent management or supervisory experience
  • high school degree or equivalent
  • history of developing individuals and teams through empowerment and integrity

Job Duties

  • lead and develop Crew Members through role-modeling, direction, and support
  • work in teams and get to know the Crew
  • improve the quality of store life
  • coach others to be their best
  • model behavior that supports company values
  • operate the cash register efficiently and with a positive attitude
  • bag groceries with care
  • stock shelves and receive inventory loads
  • create a welcoming environment for customers and team members

Job Criteria

Experience

Mid Level (3-7 years)


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