Trader Joe's logo

Mate (Assistant Store Manager)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $20.25
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
growth opportunities
fun work environment

Job Description

Trader Joe's is a vibrant and rapidly expanding grocery store chain known for its unique products and exceptional customer service. Operating over 570 stores nationwide, Trader Joe's has established itself as a leader in the grocery retail industry by fostering a collaborative and supportive work environment. The company focuses not just on selling high-quality groceries but also on creating a memorable shopping experience that keeps customers returning. Trader Joe's values authenticity, innovation, and a strong commitment to community engagement, making it a sought-after employer for individuals passionate about retail and customer service.

Joining Trader Joe's means becoming part of a dynamic team dedicated to growth and excellence. Specifically, the role of a Mate, or Assistant Store Manager, is integral in shaping the store’s success by leading and developing Crew Members. As a Mate, you will thrive in a collaborative environment where leadership is showcased through role-modeling, support, and team development. This position offers an exciting opportunity to hone leadership skills, learn the inner workings of a successful brand, and contribute to the company’s ongoing growth while enjoying a fun and rewarding workplace culture.

In this role, Mates lead teams that deliver a WOW experience for shoppers by ensuring high-quality service and operational efficiency. Responsibilities encompass a variety of tasks that include coaching Crew Members, improving store life quality, and fostering an inclusive and welcoming atmosphere. You will also be hands-on with daily store operations such as operating the cash register efficiently, bagging groceries with care, stocking shelves, and receiving deliveries. These varied duties help keep the store running smoothly and ensure every customer visit is a positive one.

Trader Joe's looks for leaders who bring integrity, empowerment, and a genuine interest in team development. The position requires experience in retail, restaurant, or hospitality and supervisory management to effectively lead the Crew. At Trader Joe's, leadership is about cultivating a community within the store where every individual feels valued and supported. This role is perfect for individuals eager to develop as leaders, grow with a forward-thinking company, and make a tangible impact on the customer and employee experience. Trader Joe’s commitment to diversity and equal opportunity underscores its inclusive workplace culture.

Job Requirements

  • High school degree or equivalent
  • 3+ years of recent retail restaurant or hospitality experience
  • 2+ years of recent management or supervisory experience
  • History of developing individuals and teams through empowerment and integrity

Job Qualifications

  • High school degree or equivalent
  • 3+ years of recent retail restaurant or hospitality experience
  • 2+ years of recent experience at the management or supervisory level
  • History of developing individuals and teams through empowerment and integrity

Job Duties

  • Lead and develop crew members through role-modeling direction and support
  • Work in teams and get to know the crew
  • Improve the quality of store life
  • Coach others to be their best
  • Model behavior that supports company values
  • Operate the cash register in a fun and efficient manner
  • Bag groceries with care
  • Stock shelves and receive loads
  • Make the store a welcome place for customers and crew

Job Criteria

Experience

Mid Level (3-7 years)


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