Master Technician, Safety and Security

DeLand, FL, USA|Onsite

Job Overview

Compensation

Salary

Range $51,732.00 - $59,376.00

Benefits

403(b)

Dental Insurance

Health Insurance

Life insurance

Paid Time Off

Retirement Plan

Vision Insurance

Job Description

Volusia County Schools is a prominent educational institution located in Florida, committed to providing a safe, secure, and conducive learning environment for its students and staff. This dynamic district serves a diverse community with a dedicated focus on fostering academic excellence and community engagement through innovative programs and comprehensive services. The district prides itself on its commitment to technology integration and enhancing safety protocols to support educational success and well-being across all its campuses.

The district is currently seeking a highly skilled and motivated professional to serve as the Safety and Security Technology Lead. This is a full-time, in-person position that plays a critical role in overseeing the district-wide technical support for all safety and security technologies. The ideal candidate will act as the technical authority, leading system integration, establishing standards, and driving continuous improvement initiatives to ensure the highest levels of readiness and reliability of all security technology platforms.

This role encompasses a broad range of advanced technical responsibilities involving electronic security systems, including video management, access control, alarm systems, and the technology infrastructure supporting the Security Operations Center (SOC). The Safety and Security Technology Lead will be instrumental in designing and maintaining technical standards, coordinating complex incidents affecting multiple sites, mentoring technicians, and liaising with vendors and public safety partners to deliver a robust security technology framework. The position requires flexibility to work beyond standard hours, including nights, weekends, and on-call availability for emergency response.

The annual salary range for this position is $51,732 to $59,376, offering candidates competitive compensation alongside a comprehensive benefits package. Volusia County Schools provides significant benefits including health, dental, and vision insurance, a retirement plan, life insurance, paid time off, and a 403(b) retirement savings plan, ensuring a supportive and rewarding work environment.

Candidates must have a strong technical background with at least five years of experience in electronic security systems, focusing on system integration and troubleshooting in multi-site environments. Additionally, experience in project leadership, SOP development, and working within an educational context is highly desirable. The role calls for exceptional interpersonal and communication skills to effectively collaborate with diverse stakeholders such as school and district personnel, vendors, and public safety officials.

Overall, the Safety and Security Technology Lead position represents an exciting opportunity for a technology-savvy professional passionate about enhancing educational safety through innovative security solutions. This role supports the district’s mission to create secure educational spaces by leveraging advanced technology and fostering collaboration among multiple teams dedicated to safety excellence.

Job Requirements

Associate degree in a technical field or an equivalent combination of education and experience plus specialized post-secondary technical training, courses, or certifications in electronic security systems, networking, or related areas
At least five years experience that demonstrates expert knowledge of electronic security platforms, system integration, and complex troubleshooting across distributed environments
Two years experience leading technical projects, advanced diagnostics, and/or electronics repair in field environments
Demonstrated experience developing SOPs, training, and quality standards
experience coordinating multi-vendor environments preferred
Experience working in an educational environment preferred
Must be able to attend and complete various training sessions to maintain knowledge of current technology and systems
Possess a valid Florida driver's license
if a holder of any other valid US state-issued driver's license, agree to acquire a Florida driver's license within thirty days of employment, except in a case where accommodation is required
Must be able to operate school board vehicles, when assigned, in accordance with operational procedures and school board policy 505

Job Qualifications

Excellent interpersonal, customer service, and listening skills
ability to establish and maintain working relationships with school and district personnel, vendors, and public safety partners
Expert knowledge of electronic security system architecture, installation, repair, and integration for video, access control, alarm interfaces, analytics, and SOC operations
Strong technical troubleshooting and diagnostic skills
ability to isolate issues across software, firmware, network, power, and physical layer components
Ability to lead, coach, and train others
establish standards for documentation, preventative maintenance, and acceptance testing
Ability to analyze logs, reports, and device health metrics to identify recurring issues and recommend corrective actions
Ability to coordinate complex vendor escalations and manage technical risk during incidents and system changes
Ability to communicate clearly with executives, school leaders, and public safety partners
translate technical constraints into operational impacts
Flexibility with hours to respond to site and district needs to meet attendance standards and work the hours necessary to perform the essential functions
Ability to work safely in varied environments indoors/outdoors, ladders, lifts, attics/crawl spaces and to lift/carry equipment as required

Job Duties

Provide district-wide subject matter expertise and technical leadership for safety and security technology including security cameras and video management software
door access control systems
fire and intrusion alarm systems
school visitor identification and emergency student reunification systems
intercom systems
network connected environmental sensors for vape detection with camera integration
student monitoring systems
law enforcement camera integration systems
walkthrough weapons detection systems
site protection drones
and technology hardware and systems for the Security Operations Center
Lead diagnosis and resolution of high-impact incidents affecting multiple sites and/or the Security Operations Center
coordinate cross-team response and communications
Design and maintain technical standards, configurations, and integration patterns for security platforms
develop and update SOPs, checklists, and training plans
Oversee advanced system programming and administration roles/permissions, site templates, integrations, alert routing, retention/export workflows consistent with approvals and governance
Plan and execute system upgrades, refreshes, and new deployments with vendors and district stakeholders
develop acceptance tests and verify operational readiness
Provide technical oversight for contractor work
validate as-built documentation and ensure work aligns to district standards and safety requirements
Support and optimize SOC technology and workflows, including monitoring stations, alert integrations, and incident-related video/records exports
Mentor and train technicians and senior technicians
assign work as needed during incidents and major projects
perform cross-training activities
Assist ITS leaders and Safety & Security leadership with technical planning and implementation of safety and security technology projects and refresh cycles
Accept shift assignments within a 40-hour week, including nights and weekends, as assigned
May require working during non-business hours or non-school days and being on call to resolve safety and security technology issues on an emergency basis
Keep current with hardware and software technology through education courses and self-study
Perform other related duties as assigned by the Manager of Safety & Security Technical Support, Director of Infrastructure, or CTO