Massage Therapist - Tenaya Stone Spa - Part Time

Orange, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Work Schedule

Weekend Shifts

Benefits

Medical insurance

financial benefits

Paid Time Off

Commission

Gratuities

Job Description

Tenaya Stone Spa is a premier wellness center that offers an array of luxurious and therapeutic spa services designed to enhance relaxation, rejuvenation, and overall well-being. Located within the vibrant environment of The Disneyland Resort, Tenaya Stone Spa combines expert care and cutting-edge spa treatments in a tranquil setting, catering to a wide range of guests including theme park visitors and local spa enthusiasts. Known for its commitment to excellence, the spa strives to provide exceptional guest service and a memorable experience that aligns with the high standards associated with the Disneyland Resort brand. With a focus on natural and effective body conditioning treatments, the spa employs skilled professionals who use various approved products to meet individual guest needs.

The role of Massage Therapist at Tenaya Stone Spa is a full-time position offering an hourly pay rate of $21.13 in California, plus commission and gratuities, reflecting the value placed on skilled therapy and customer satisfaction. The Massage Therapist is responsible for delivering professional and consistent massage treatments in accordance with the spa's established protocols and certification practices. This position requires the therapist to perform all spa services competently, including the proper application of oils, lotions, and other products to enhance the guest’s experience while maintaining cost effectiveness by using appropriate quantities.

This role is vital in upholding the spa’s sanitation and sterilization policies to ensure safety and compliance with legal standards. Massage Therapists are expected to prepare treatment rooms by performing prep work, cleaning, and restocking as necessary, contributing to a smooth and inviting spa environment. They actively promote spa services, retail products, programs, and seasonal promotions, ensuring guests are well-informed and encouraged to engage with all offerings. Handling guest questions and concerns with professionalism and courtesy is a key aspect of the job, as is providing immediate, accurate responses to guest requests to assure complete satisfaction.

Therapists at Tenaya Stone Spa must participate in mandatory training sessions to stay up-to-date on current spa policies, procedures, and industry trends. The ability to perform all offered massage treatments is essential, and there are opportunities for additional leadership roles that require practical assessments. This position demands availability to work evenings, weekends, and holidays as the resort operates continuously throughout the year, catering to a diverse range of guests expecting top-tier wellness service.

Joining Tenaya Stone Spa means becoming part of a team that values passion for wellness, excellent therapeutic skills, and outstanding guest service. Employees benefit from a supportive environment where ongoing education and professional growth are encouraged, making it an ideal career path for dedicated massage therapists looking to advance in the hospitality and spa industry.

Job Requirements

You must be at least 18 years of age to be considered for this role
Must currently hold and maintain state Massage Therapist license with state of California
Previous experience in a spa or hotel environment
Ability to handle difficult/sensitive situations independently while confidently utilizing service recovery methods
Possess complete knowledge of all services and products while educating Guests
Strong verbal communication skills
Must have enthusiasm and possess excellent guest service skills
Receptive to special requests and proactive in anticipating Guests needs
Knowledgeable about The Disneyland Resort and surrounding area

Job Qualifications

Must currently hold and maintain state Massage Therapist license with state of California
Previous experience in a spa or hotel environment
Ability to handle difficult/sensitive situations independently while confidently utilizing service recovery methods
Possess complete knowledge of all services and products while educating Guests
Strong verbal communication skills
Must have enthusiasm and possess excellent guest service skills
Receptive to special requests and proactive in anticipating Guests needs
Knowledgeable about The Disneyland Resort and surrounding area
Previous leadership experience in a spa environment preferred
Basic computer knowledge preferred

Job Duties

Provide consistent professional massage treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices
Ability to effectively perform all spa treatments and services as defined by the position being performed
Ability to properly apply oils, lotions, and other appropriate products
Properly care for equipment and use proper amounts of products to be cost effective
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
Perform prep work and properly clean and restock room as required
Actively promote spa, treatments, services, sessions, and retail as well as programs and promotions
Handle Guests questions and concerns professionally and courteously
Provide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfaction
Attend mandatory training to maintain knowledge of current spa policies, procedures, and trends
Must be able to perform all massage treatments offered by Tenaya Stone Spa
Additional leadership opportunities may be available that would require completion of an additional practical/assessment