Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Benefits
A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
Discounted parking
Two for one movie theater coupons at Marcus Theatres
Paid Time Off
Job Description
Mason Street Grill, located in the heart of downtown Milwaukee, has established itself as a beloved local destination known for its exquisite steak offerings, hand-crafted cocktails, and vibrant jazz music ambiance. As part of the Marcus Hotels & Resorts family, a division of The Marcus Corporation with a legacy of over 60 years in delivering operational and service excellence, Mason Street Grill upholds a tradition of exceptional dining experiences. Marcus Hotels & Resorts prides itself on being "People Pleasing People," dedicated to creating memorable moments for both guests and employees. With a growing portfolio of 15 unique hotels and resorts... Show More
Job Requirements
- Prior restaurant experience required
- Prior hospitality experience preferred
- Flexible schedule preferred
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- Ability to read, speak, and write the English language to fully comprehend guest requests, memos, and reservations
- Maintain a clean environment and ensure area is always organized
- Ability to remember, recite, and promote a variety of menu items
- Ability to move through a crowded room to seat guests
- Ability to multi-task
Job Qualifications
- Prior restaurant experience
- Prior hospitality experience preferred
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- Ability to read, speak, and write the English language to fully comprehend guest requests, memos, and reservations
- Maintain a clean environment and ensure area is always organized
- Ability to remember, recite, and promote a variety of menu items
- Ability to move through a crowded room to seat guests
- Ability to multi-task
Job Duties
- Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant
- Meet and greet guests as they arrive
- Ensure even distribution of tables for each server
- Verbally communicate to server the table number sat and the number of guests
- Escort guests to tables, hand them menus, wine list, and inform guests of specials
- Beverage table if needed and/or time allows
- Clean and display proper menus before, during, and after shift
- Assist with all to-go orders
- Assist wait staff and bus staff as needed and perform other duties as assigned per Manager
Job Location
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