Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Legends Global is a prominent leader specializing in the management of privately operated public assembly facilities. Renowned for delivering exceptional guest experiences, Legends Global operates some of the most high-profile venues across the United States. One of their standout properties is NRG Park, situated in Houston, Texas. NRG Park is a premier sports and entertainment complex encompassing over four major venues in a single, sprawling park area: NRG Center, a vast convention space exceeding one million square feet; NRG Stadium, known as the home field of the Houston Texans NFL team and the Houston Livestock Show and Rodeo; the iconic NRG Astrodome, famously dubbed "The" Astrodome; and NRG Arena. This combination of venues makes NRG Park a hub of continuous activity, entertainment, and memorable experiences for visitors and locals alike. Legends Global's commitment to excellence is evident in how it manages these facilities to uphold the highest SERVQUAL standards in customer service, venue management, and event execution.
The role of Mascot Coordinator at NRG Park offers an exciting opportunity to join a dynamic team dedicated to enhancing guest engagement and elevating the overall event atmosphere. This employment position requires an individual who embodies enthusiasm, creativity, and community spirit. Collaborating closely with event organizers, the marketing team, and fellow staff, the Mascot Coordinator is responsible for creating captivating mascot appearances and routines that resonate with audiences of all ages. This position not only requires engaging guests with high energy and spirited interaction while in mascot costume but also managing the care and upkeep of the mascot costume to ensure it remains in pristine, guest-ready condition at all times.
In addition to representing the Legends Global brand and enhancing brand visibility, the coordinator serves as a vital liaison between the facility and its clients, ensuring compliance with facility policies and client satisfaction. The role includes responsibilities such as executing social media marketing strategies related to mascot appearances, scheduling engagements, and conducting market research to innovate performance ideas continually. This unique blend of creative performance and operational responsibility makes the Mascot Coordinator a key figure in building memorable experiences at NRG Park. The position is ideal for individuals who are outgoing, personable, and passionate about fostering community connections through entertainment. The candidate will also have the flexibility to work varying hours, including evenings, weekends, holidays, and during inclement weather conditions, which are typical for events of this nature. The opportunity to work at one of Houston's premier entertainment complexes alongside a dedicated management team underscores the significance of this role in contributing to the overall prestige and success of Legends Global's venue operations.
The role of Mascot Coordinator at NRG Park offers an exciting opportunity to join a dynamic team dedicated to enhancing guest engagement and elevating the overall event atmosphere. This employment position requires an individual who embodies enthusiasm, creativity, and community spirit. Collaborating closely with event organizers, the marketing team, and fellow staff, the Mascot Coordinator is responsible for creating captivating mascot appearances and routines that resonate with audiences of all ages. This position not only requires engaging guests with high energy and spirited interaction while in mascot costume but also managing the care and upkeep of the mascot costume to ensure it remains in pristine, guest-ready condition at all times.
In addition to representing the Legends Global brand and enhancing brand visibility, the coordinator serves as a vital liaison between the facility and its clients, ensuring compliance with facility policies and client satisfaction. The role includes responsibilities such as executing social media marketing strategies related to mascot appearances, scheduling engagements, and conducting market research to innovate performance ideas continually. This unique blend of creative performance and operational responsibility makes the Mascot Coordinator a key figure in building memorable experiences at NRG Park. The position is ideal for individuals who are outgoing, personable, and passionate about fostering community connections through entertainment. The candidate will also have the flexibility to work varying hours, including evenings, weekends, holidays, and during inclement weather conditions, which are typical for events of this nature. The opportunity to work at one of Houston's premier entertainment complexes alongside a dedicated management team underscores the significance of this role in contributing to the overall prestige and success of Legends Global's venue operations.
Job Requirements
- High school diploma or equivalent
- Previous mascot or performing arts experience preferred
- Outgoing and positive personality
- Ability to communicate nonverbally
- Creativity for routines
- Comfortable performing for crowds
- Ability to read guest comfort cues
- Willingness to work long and irregular hours including evenings, weekends, holidays, and in various weather conditions
- Proficient computer skills including social media management
- Valid driver’s license and access to local transportation
- Physical ability to lift 25 pounds
- Height between 5 feet 5 inches and 5 feet 9 inches
- Comfortable standing and walking for long periods in mascot costume
Job Qualifications
- Outgoing, humorous, and positive individual who connects easily with diverse audiences
- Ability to maintain effective working relationships with clients, tenants, employees, exhibitors, and patrons
- Flexible and adaptable to changing situations
- Enthusiastic, outgoing, and guest-friendly demeanor at all times
- Ability to maintain confidentiality and exercise discretion
- High school diploma or equivalent
- Preferred experience as a mascot, in performing arts, theater, or amusement park settings
- Strong nonverbal communication skills including body language and gestures
- Creative with an ability to devise moves and dance routines
- Comfortable performing in front of large crowds
- Ability to sense and respect guest comfort levels
- Willingness to work irregular hours including evenings, weekends, and holidays
- Proficiency in Mac, Windows, Outlook, Word, Excel, PowerPoint, Internet
- Experience with social media platforms, TikTok, and creating video reels
- High energy and self-motivation
- Valid driver’s license
- Access to a vehicle for local travel in Houston area
Job Duties
- Serve as a positive community ambassador for Legends Global NRG Park and HCSCC brand
- Work closely with event organizers, marketing team, and staff to coordinate mascot appearances and develop routines
- Engage with guests in costume by displaying enthusiasm, high energy, and encouraging interaction
- Make appearances at shows and events including greeting, dancing, high-fiving, and posing for photos
- Maintain and care for mascot costume to ensure it is always operational and guest-ready
- Develop and maintain social media content, scheduling, and conduct market research
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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