Marriott Tacoma Downtown - Front Desk Supervisor

Tacoma, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $21.00

Benefits

Daily Pay

Medical Coverage

dental coverage

vision coverage

short-term disability income

Long-term disability income

Term Life and AD&D Insurance

Paid Time Off

Employee assistance program

401k Retirement Plan

Job Description

Marriott Tacoma Downtown is a premier hotel located in the heart of Tacoma, Washington, offering premium lodging and exceptional guest services to business travelers, vacationers, and local visitors. Situated just 1,650 feet from the Museum of Glass and within close proximity to key local institutions like the University of Puget Sound and Pacific Lutheran University, this hotel provides a convenient and comfortable place to stay with modern amenities including an indoor pool, fitness center, and 24-hour front desk services. Marriott Tacoma Downtown is part of the globally recognized Marriott International brand known for its commitment to outstanding hospitality and quality... Show More

Job Requirements

High school diploma or equivalent
2 to 3 years of progressive experience in a hotel or related field
Previous supervisory experience preferred
Valid driver’s license
Compliance with certification requirements including Food Handlers, Alcohol Awareness, CPR, and First Aid

Job Qualifications

High school diploma or equivalent
At least 2 to 3 years of progressive experience in a hotel or related field
Previous supervisory experience preferred
Valid driver’s license
Compliance with certification requirements such as Food Handlers, Alcohol Awareness, CPR, and First Aid

Job Duties

Greet guests with a friendly and helpful attitude
Ensure smooth check-ins and check-outs
Obtain necessary information for reservations
Monitor VIP and special guest requests
Track logs and reports to ensure proper process adherence
Ensure accurate and timely delivery of messages, packages, and mail
Stay informed about rates, packages, and promotions
Assist in maximizing room revenue
Foster communication and teamwork among staff
Assist in training new associates
Address guest concerns effectively
Handle workplace issues proactively
Follow all standards and regulations
Enter, track, and report information in brand systems

Job Location

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