Marriott Springfield Downtown - Food & Beverage Supervisor

Our inviting hotel, conveniently located in downtown Springfield, offers a perfect blend of comfort and convenience for family vacations, romantic getaways, and business travelers. The property boasts spacious rooms equipped with complimentary Wi-Fi access, a Plug-in Panel for streaming media, and plush bedding to ensure every guest enjoys a restful stay. Guests can indulge in delicious dining within our hotel restaurant or unwind in our award-winning sports bar with light meals and drinks. Our classically-designed meeting and event venues cater to corporate gatherings, weddings, and social galas, supported by an experienced team including planning and catering experts ready to assist. The hotel's prime location near attractions such as the Basketball Hall of Fame, Six Flags New England, Dr. Seuss Museum, and MassMutual Center further enhances guest experience by providing entertaining options close at hand.

Joining our team as a Food & Beverage Supervisor means stepping into a vital leadership role where you will be instrumental in creating unforgettable dining experiences. Working closely with the Food & Beverage Manager, you will ensure that service quality remains at the highest level while motivating and guiding your team. This role requires you to be the key point of contact for supporting staff, solving operational challenges, and ensuring every guest leaves satisfied and eager to return. You will oversee daily operations including managing costs, cash handling, staff scheduling, and inventory control, utilizing technology for efficiency and streamlined processes. Additionally, you will foster a collaborative team environment by encouraging open communication and leading by example during team meetings to boost morale and performance.

The Food & Beverage Supervisor will also contribute creatively by developing promotional campaigns to attract more guests and enhance sales. Supporting training and performance improvement initiatives will be a significant part of your responsibilities, allowing team members to grow professionally and contribute effectively to the overall success of the business. This position blends operational leadership with customer service excellence, requiring strong communication, problem-solving skills, multitasking capabilities, and composure under pressure. If you have a passion for hospitality and leadership, this opportunity offers a rewarding career path with competitive benefits, including medical, dental, vision coverage, disability income protection, life insurance, paid time off, employee assistance programs, and a 401k retirement plan. Daily pay options are available for select positions to provide financial flexibility. Elevate your career and join a team committed to excellence and guest satisfaction.