Marriott Minneapolis Northwest - Front Desk Supervisor

Minneapolis Marriott Northwest All-Suite hotel is a newly renovated, upscale hotel offering guests first-class service and amenities. Located in a vibrant area, this property boasts extensive facilities including the Wadsworth Restaurant and Bar, the Boundary Waters Cafe, an indoor heated pool, and a well-equipped fitness center. This hotel also features an expansive 60,000 square foot Conference and Event center that includes 27 versatile and elegant spaces. These spaces are complemented by customized room setups, innovative technology, chef-curated food and beverage options, and professional Marriott Certified Conference and Event Planners to ensure seamless events. The Minneapolis Marriott Northwest is committed to providing guests with a welcoming and comfortable environment, whether they visit for business or leisure.

As the Front Desk Supervisor at Minneapolis Marriott Northwest, you will be the central figure in delivering exceptional hospitality. This role demands an energetic and experienced leader who can inspire their team to create unforgettable guest experiences. The Front Desk Supervisor manages operations at the forefront of guest interactions, ensuring smooth check-ins and check-outs for a seamless arrival and departure experience. You'll oversee reservations, VIP requests, and address guest needs promptly and professionally to enhance satisfaction and loyalty. Your strong leadership will foster a motivated, communicative team culture, where training and development are ongoing priorities. This position requires a problem solver who can handle guest concerns and daily workplace challenges with creativity and confidence while upholding safety and operational standards.

This full-time position offers the opportunity to work in a dynamic and fast-paced hotel environment where every day brings new interactions and challenges. The hotel values employee growth and offers a competitive benefits package, including medical, dental, and vision coverage, paid time off, and retirement plans. Eligible employees can also benefit from short- and long-term disability income protection and life insurance. The hotel recently added a daily pay option, further enhancing employee compensation flexibility. This role is critical in maintaining the hotel’s reputation for excellence and requires at least 2 to 3 years of progressive experience in hospitality, previous supervisory experience, and compliance with several certification requirements including Food Handlers, Alcohol Awareness, CPR, and First Aid. A valid driver’s license is also required. Join the Minneapolis Marriott Northwest team to elevate your hospitality career in a supportive and guest-focused environment.