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Marriott Minneapolis Northwest - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Minneapolis Marriott Northwest All-Suite Hotel is a distinguished hospitality establishment renowned for providing exceptional service and luxurious accommodations. Recently renovated, this hotel boasts a variety of amenities designed to enhance every guest's experience. Guests enjoy dining options such as the Wadsworth Restaurant and Bar and the Boundary Waters Cafe, as well as recreational facilities including an indoor heated pool and a well-equipped fitness center. The hotel also features a sprawling 60,000 square foot Conference and Event Center with 27 versatile, elegant event spaces. These spaces are championed by professional Marriott Certified Conference and Event Planners who collaborate closely with guests... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in a hotel or similar hospitality environment preferred
  • knowledge of hotel management software
  • basic computer skills including Microsoft Office
  • excellent interpersonal and communication skills
  • ability to work flexible hours including weekends and holidays

Job Qualifications

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency with Microsoft Office suite
  • excellent verbal and written communication skills
  • strong problem-solving abilities
  • ability to multitask effectively

Job Duties

  • greet and welcome guests with a warm and friendly attitude
  • manage check-in and check-out processes efficiently
  • handle guest inquiries and requests promptly
  • coordinate with hotel departments to ensure seamless guest service
  • manage reservations and room assignments
  • resolve guest issues and complaints with professionalism
  • process payments and maintain accurate financial records

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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