Aimbridge Hospitality logo

Marriott Knoxville Downtown - House Attendant-Lobby

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
AD&D insurance
Paid Time Off
Employee assistance program
401k

Job Description

Marriott Knoxville Downtown is a premier hotel located in the heart of Knoxville, Tennessee, perfectly positioned adjacent to the Convention Center. The hotel caters to both business and leisure travelers, offering exceptional amenities and services designed to ensure a carefree and memorable stay. Its downtown location allows guests to easily access popular local attractions such as the Knoxville Museum of Art, historic Market Square, and the University of Tennessee. The hotel’s on-site restaurant, WINDOWS ON THE PARK, provides a welcoming dining experience ideal for families and visitors, featuring a delightful Best-4-Breakfast and a relaxing dinner atmosphere where children under 12 eat for free at qualifying rates. Marriott Knoxville Downtown prides itself on maintaining high standards of hospitality and guest satisfaction, fostering a professional and welcoming environment for both guests and employees.

The House Attendant position at Marriott Knoxville Downtown plays a crucial role in upholding the hotel's commitment to excellence. This role involves maintaining spotless public areas, including lobbies, hallways, restrooms, carpets, furniture, and fixtures, to create an immaculate and inviting atmosphere for guests. Beyond cleaning duties, the House Attendant serves as a friendly face for guest interactions, offering prompt and courteous service that enhances the overall guest experience. This position also supports event setups by assisting with the arrangement of chairs, tables, and technical equipment to ensure seamless event operations. Candidates for this role must be detail-oriented, physically capable, and dedicated to safety and security protocols, including managing lost-and-found items and maintaining secure areas. The House Attendant works behind the scenes as a vital member of the housekeeping team, contributing significantly to the hotel's reputation for cleanliness and outstanding customer service.

This full-time role emphasizes a positive attitude and a proactive approach, where employees are encouraged to take pride in their work and contribute to a collaborative team environment. The position is designed for individuals who enjoy a dynamic work setting, with responsibilities ranging from meticulous cleaning to assisting guests and supporting event logistics. Marriott Knoxville Downtown offers a competitive benefits package that includes daily pay options, medical, dental, and vision coverage, disability income plans, life insurance, paid time off, an employee assistance program, and a 401k retirement plan. This comprehensive package reflects the hotel’s commitment to employee well-being and professional growth, making it an attractive opportunity for motivated candidates seeking a rewarding career in hospitality.

Job Requirements

  • High school diploma or equivalent preferred
  • Experience in a hotel or related field is a plus
  • Valid driver’s license for the applicable state required
  • Acceptable Motor Vehicle Driving Record (MVR) if driving is property specific
  • Ability to perform well in stressful or high-pressure situations

Job Qualifications

  • High school diploma or equivalent preferred
  • Experience in a hotel or related field is a plus
  • Valid driver’s license if driving is property specific
  • Ability to perform well in stressful or high-pressure situations

Job Duties

  • Keep every nook and cranny spotless from equipment to facilities
  • Tidy up lobbies, hallways, and restrooms so they’re impressively polished
  • Maintain guest-ready carpets, furniture, and fixtures
  • Provide prompt and friendly service to guests
  • Assist with the setup of meetings and events, including arranging chairs, tables, and technical equipment
  • Manage lost-and-found items and maintain security of sensitive areas
  • Follow safe work habits to prevent injuries and ensure workplace safety

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef