Marriott Knoxville Downtown - Food & Beverage Assistant Director

Marriott Knoxville Downtown is a premier hotel located adjacent to the Knoxville Convention Center, making it an ideal choice for both business and leisure travelers. Situated in the heart of Knoxville, Tennessee, this hotel provides guests with excellent amenities and exceptional service to ensure a comfortable and convenient stay. The downtown location places guests within walking distance of popular attractions such as the Knoxville Museum of Art, historic Market Square, and the University of Tennessee.

The hotel features diverse dining options, including WINDOWS ON THE PARK Restaurant and Lounge, which offers a delightful breakfast experience known as the Best-4-Breakfast and a relaxed dinner atmosphere. This family-friendly restaurant also offers special promotions where kids under 12 eat for free at qualifying rates, enhancing the guest experience.

The Food and Beverage Assistant Director at Marriott Knoxville Downtown plays a crucial role in supporting the Food and Beverage Director to ensure that all food and beverage outlets—including the café, room service, lounge, and banquet facilities—operate smoothly and efficiently. The Assistant Director is responsible for ensuring attentive, friendly, courteous, and efficient service across these outlets while maintaining control over budgeted payroll and overhead costs. This exempt position requires working as many hours as necessary to complete job responsibilities and typically involves directing the work of three or more full-time associates or their equivalents.

In this leadership role, the Assistant Director focuses primarily on administrative and executive tasks, which make up over 50 percent of the job duties, requiring a significant level of discretion and independent judgment. The role supports not only day-to-day operations but also the strategic growth of sales revenue across all food and beverage outlets in collaboration with the Food and Beverage Director and staff.

The Assistant Director may also assist in overseeing kitchen staff, banquet food merchandising, and operations within the kitchen and banquet departments. This position requires a thorough understanding of the general organization of a hotel, with knowledge of the functions of various departments and how they interrelate to optimize guest satisfaction and operational efficiency.

Effective communication and professional relationships with managers, employees, and other hotel departments are vital to the role. The Assistant Director is also involved in forecasting and budgeting activities, contributing to the financial health and planning of the food and beverage operations. Awareness of local competition and industry trends is crucial, enabling continuous improvement in service delivery and revenue growth.

For qualified professionals with a background in hotel or related fields and a passion for hospitality, this role offers an excellent opportunity to contribute to a respected Marriott property in a vibrant downtown setting. The position emphasizes leadership, administrative expertise, and collaboration, making it suitable for experienced individuals looking to advance their careers in hotel food and beverage management.