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Marriott Knoxville Downtown - Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability income
Long-term disability income
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Marriott Knoxville Downtown is a premier hotel located in the heart of Knoxville, Tennessee, offering an exceptional stay experience for business and leisure travelers. Situated conveniently adjacent to the Convention Center, this hotel is a gateway to the vibrant city life and numerous nearby attractions, including the Knoxville Museum of Art, historic Market Square, and the University of Tennessee. Known for its high standards in hospitality and guest service, Marriott Knoxville Downtown prides itself on delivering a comfortable and memorable stay with excellent amenities and personalized care.

The hotel features WINDOWS ON THE PARK Restaurant and Lounge, a popula... Show More

Job Requirements

  • High school diploma or equivalent required
  • Relevant college coursework is a plus
  • Hotel or related experience preferred
  • Strong communication skills
  • Problem-solving skills
  • Ability to handle high-pressure situations with composure and objectivity
  • Comfortable with financial data and basic math

Job Qualifications

  • High school diploma or equivalent
  • Hotel or related experience preferred
  • Strong communication skills
  • Problem-solving and decision-making skills
  • Ability to handle high-pressure situations
  • Comfortable with financial data and basic math

Job Duties

  • Greet guests warmly and make them feel at home
  • Share recommendations about the coffee shop and local area
  • Follow uniform and grooming guidelines and meet brand and safety standards
  • Support daily operations and assist in hiring and training team members
  • Handle guest questions and requests promptly
  • Arrange special needs and stay informed on shop functions and events
  • Oversee coffee shop operations including transactions, inventory, and cleanliness

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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