Marriott Fullerton at California State University - Front Desk Agent

Our hotel, Fullerton Marriott at California State University, is a prominent hospitality establishment situated adjacent to the California State University and a short distance from downtown Fullerton. This prime location allows guests to easily access popular attractions like Crystal Cathedral, Brea city, Knott's Berry Farm, and Disneyland in Anaheim, making it a preferred destination for tourists and business travelers alike. Our hotel offers a blend of luxurious comfort and modern amenities such as complimentary Wi-Fi, plush bedding, room service, an outdoor pool, and a fitness center. We also feature an on-site restaurant, Spadra33, which provides an eclectic fusion of American and Asian cuisine, catering to diverse tastes and preferences. Beyond leisure, the hotel serves as an ideal venue for business meetings, conferences, and wedding receptions with our contemporary event spaces, ensuring memorable experiences for every visitor.

We are currently seeking a dedicated Front Desk Agent to join our team. This role is crucial as the initial point of contact for guests, embodying the hospitality and high service standards Fullerton Marriott is known for. The Front Desk Agent will master the art of warm welcomes, smooth check-ins, and friendly farewells, ensuring every interaction leaves a lasting positive impression. This position demands a service-oriented professional who excels in communication and multitasking, capable of managing reservations, guest requests, and any surprises that come with a dynamic hotel environment. Apart from guest interactions, the role involves maintaining the efficiency of front desk operations, coordinating with other departments, and handling financial transactions with accuracy and integrity. This is an excellent opportunity for those passionate about hospitality and eager to contribute to a team dedicated to creating memorable guest experiences. The employment is full-time with a competitive benefits package, including daily pay options, medical, dental, and vision coverage, disability income, life insurance, paid time off, an employee assistance program, and a 401k retirement plan. We invite enthusiastic candidates who thrive in fast-paced settings and have a commitment to excellence and guest satisfaction to apply now.