Marriott Ann Arbor Ypsilanti at Eagle Crest - Banquets Server

The role of a Banquet Server is an exciting opportunity to join a vibrant team at a distinguished hotel renowned for its luxurious and guest-focused environment. Our establishment is a high-end hotel located just a five-minute walk from Ford Lake, featuring air-conditioned guestrooms adorned with marble bathrooms and premium amenities that ensure an exceptional stay for every guest. The hotel boasts lavish amenities including a soothing hot tub and an inviting indoor pool, offering guests an elevated hospitality experience. Dining options on site include Bentley's American Grille, known for a diverse menu of American cuisine served during breakfast and lunch, and The View restaurant, which presents a modern atmosphere with a selection of cocktails and international dishes.

As a Banquet Server, you will play a pivotal role in crafting memorable events that leave lasting impressions on our guests. This role is not merely about serving food and beverages; it is about infusing energy, enthusiasm, and excellence into every celebration. You will be the life of the party, bringing a contagious smile and sparkling communication skills that enhance the guest experience. This position requires an individual who thrives in a fast-paced environment, is attentive to detail, and has a genuine passion for hospitality and service.

Your responsibilities will include greeting guests warmly and creating a friendly, welcoming atmosphere for them. You will manage banquet setups with precision, ensuring every detail contributes to the visual and functional perfection of event spaces. Efficient service is critical, and you will be expected to maintain a smooth flow throughout events, balancing speed with attentiveness. Quick problem-solving skills are essential, as you will be the first line of response to any issues, ensuring guests' satisfaction and escalating concerns appropriately.

The Banquet Server role requires competency in hospitality procedures, excellent interpersonal skills, and a proactive attitude to meet and exceed guest expectations. This position often serves as a bridge between the events team and the guests, maintaining communication and service quality at all times. Employment is offered on a full-time basis, with competitive pay and a comprehensive benefits package after the initial waiting period. These benefits include medical, dental, and vision coverage, short and long-term disability income protection, life insurance, paid time off, employee assistance programs, and a 401k retirement plan. Additional perks include the option for daily pay, enhancing financial flexibility for team members.

This opportunity is suitable for candidates with a high school diploma or equivalent, prior experience in banquet service or hospitality, and certifications in Alcohol Awareness and Food Handling as per state regulations. Joining our team means becoming part of a community dedicated to excellence in guest service and hospitality.