Marquette Minneapolis Curio Collection - Front Desk Manager OEM

Aimbridge Hospitality is a leading global hotel management company dedicated to delivering exceptional guest experiences across a diverse portfolio of properties. Our mission is to create welcoming environments where guests feel valued and cared for, from boutique hotels to luxury resorts. With a commitment to innovation, sustainability, and superior service, Aimbridge Hospitality plays a pivotal role in the hospitality industry, managing a wide range of hotel brands and offering career growth opportunities for passionate professionals. Our team fosters a culture rooted in integrity, teamwork, and continuous improvement, making us an employer of choice for those who aspire to excel in hospitality management.

The Front Desk Manager OEM position at Marquette Hotel, a Curio Collection by Hilton property and part of Evolution Hospitality under the Aimbridge umbrella, offers a dynamic leadership role in the heart of downtown Minneapolis. As the Front Desk Manager, you will be the cornerstone of the guest experience, ensuring every visitor is welcomed warmly and handled efficiently from check-in to check-out. You will lead a team dedicated to maintaining high standards of service, smooth operational procedures, and positive morale. This full-time, overtime eligible manager role involves managing front desk operations, maximizing room revenue through strategic rate management, and fostering clear communication within the team and with guests.

At Marquette Hotel, guests experience understated elegance combined with modern comfort in a culturally rich urban setting. The Front Desk Manager OEM is responsible for elevating these experiences through superior service delivery, quick problem-solving, and proactive management. This role demands a leader who thrives under pressure, maintaining composure while handling high-stress situations effectively. You will be an essential part of the Evolution Hospitality lifestyle vertical, a team known for blending culture and results to shape unique hotel and guest experiences.

In this role, you will exercise strong leadership by motivating and coaching your front desk staff, ensuring operational excellence and guest satisfaction. Your ability to anticipate and resolve issues will help maintain seamless front office operations. Performance metrics such as occupancy rates and revenue management will be part of your oversight, requiring strategic thinking and business acumen. A valid driver’s license is necessary, and technical proficiency with Windows systems and related software tools is expected.

Aimbridge Hospitality values honest, humble, and talented individuals who are committed to personal and professional growth. If you have a passion for hospitality and a talent for leadership, this position presents an opportunity to influence the guest experience significantly, contribute to hotel success, and advance your career in a supportive environment. The company offers competitive compensation and benefits, including medical, dental, vision insurance, paid time off, and a 401k retirement plan, underscoring our commitment to employee well-being and satisfaction.