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Marquette Minneapolis Curio Collection - Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Marquette Hotel, Curio Collection by Hilton, is a distinguished hotel located in the vibrant heart of downtown Minneapolis. As part of the acclaimed Curio Collection by Hilton, the Marquette Hotel blends cultured sophistication with a worldly spirit, offering guests a unique blend of style, innovation, and comfort. The hotel is renowned for its spacious, classically styled guest rooms and suites that invite both locals and business travelers to experience understated elegance combined with quiet comfort. This distinguished establishment prides itself on building lasting memories through warm, attentive service, blending tradition with a modern edge to cater to a diverse clientele... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Proficiency with hotel management software and Microsoft Office
- Excellent communication skills
- Ability to multitask and work in a fast-paced environment
- Problem-solving skills
- Friendly and professional attitude
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related hospitality field preferred
- Proficiency with hotel management software
- Familiarity with Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask and solve problems efficiently
- Professional demeanor with a guest-oriented approach
Job Duties
- Deliver exceptional guest service by warmly welcoming guests and addressing their needs promptly
- Communicate effectively with guests and internal teams to ensure smooth operations
- Manage reservations, check-ins, and check-outs efficiently
- Resolve guest issues quickly and professionally to ensure customer satisfaction
- Perform multi-tasking duties such as handling financial transactions, managing guest requests, and updating guest information
- Maintain accuracy and attention to detail in all front desk operations
- Collaborate with other hotel departments to support seamless guest experiences
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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