Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Marquette Hotel, Curio Collection by Hilton, is a distinguished and vibrant boutique hotel located in the heart of downtown Minneapolis, known for its blend of cultured sophistication and a worldly spirit. The hotel offers spacious, classically styled guest rooms and suites that focus on understated elegance and quiet comfort. This property caters to both locals and business travelers, providing an environment where shared moments and lasting memories are created. As part of the Curio Collection, Marquette Hotel maintains a commitment to tradition, elegance, and warm service that consistently exceeds guest expectations.
Marquette Hotel is managed by Evolution Hospitality, the lifestyle vertical of Aimbridge, which specializes in managing independent, luxury, boutique, lifestyle, and soft brand hotels across North America. Evolution Hospitality prides itself on cultivating a vibrant company culture that balances professionalism, integrity, and personal growth. Team members are encouraged to grow both personally and professionally, making this organization a world-class leader in the hospitality industry.
We are currently seeking a dedicated Front Desk Agent to join our team at Marquette Hotel. This role is critical as the first point of contact for guests and an ambassador of the hotel’s brand. The Front Desk Agent’s job is to deliver exceptional guest services with a warm, welcoming presence, managing check-ins and check-outs efficiently while addressing guest inquiries and requests promptly and courteously.
The successful candidate will be responsible for maintaining the smooth operation of the front desk, which includes handling reservations, managing guest accounts, and coordinating with other hotel departments to ensure a seamless guest experience. This position requires strong multitasking skills, excellent communication, and the ability to solve problems quickly and effectively. Being the face of the hotel, the Front Desk Agent must embody professionalism, friendliness, and efficiency at all times.
This is an excellent opportunity for individuals who are passionate about hospitality and eager to contribute to a lively, elegant hotel environment. The position offers competitive pay and, after the initial waiting period for full-time hires, access to a comprehensive benefits package. Benefits include medical, dental, and vision insurance, short-term and long-term disability income, life and accidental death and dismemberment insurance, paid time off, employee assistance programs, and a 401k retirement plan. Additionally, employees have the unique opportunity to participate in a daily pay program, enhancing financial flexibility.
Join Marquette Hotel and Evolution Hospitality and be part of a team that values honesty, humility, and a commitment to excellence. If you’re a guest service superstar who thrives in a dynamic, fast-paced environment and loves turning first impressions into lasting memories, we encourage you to apply and start your journey with us today.
Marquette Hotel is managed by Evolution Hospitality, the lifestyle vertical of Aimbridge, which specializes in managing independent, luxury, boutique, lifestyle, and soft brand hotels across North America. Evolution Hospitality prides itself on cultivating a vibrant company culture that balances professionalism, integrity, and personal growth. Team members are encouraged to grow both personally and professionally, making this organization a world-class leader in the hospitality industry.
We are currently seeking a dedicated Front Desk Agent to join our team at Marquette Hotel. This role is critical as the first point of contact for guests and an ambassador of the hotel’s brand. The Front Desk Agent’s job is to deliver exceptional guest services with a warm, welcoming presence, managing check-ins and check-outs efficiently while addressing guest inquiries and requests promptly and courteously.
The successful candidate will be responsible for maintaining the smooth operation of the front desk, which includes handling reservations, managing guest accounts, and coordinating with other hotel departments to ensure a seamless guest experience. This position requires strong multitasking skills, excellent communication, and the ability to solve problems quickly and effectively. Being the face of the hotel, the Front Desk Agent must embody professionalism, friendliness, and efficiency at all times.
This is an excellent opportunity for individuals who are passionate about hospitality and eager to contribute to a lively, elegant hotel environment. The position offers competitive pay and, after the initial waiting period for full-time hires, access to a comprehensive benefits package. Benefits include medical, dental, and vision insurance, short-term and long-term disability income, life and accidental death and dismemberment insurance, paid time off, employee assistance programs, and a 401k retirement plan. Additionally, employees have the unique opportunity to participate in a daily pay program, enhancing financial flexibility.
Join Marquette Hotel and Evolution Hospitality and be part of a team that values honesty, humility, and a commitment to excellence. If you’re a guest service superstar who thrives in a dynamic, fast-paced environment and loves turning first impressions into lasting memories, we encourage you to apply and start your journey with us today.
Job Requirements
- High school diploma or equivalent
- Experience in customer service or hospitality preferred
- Ability to work flexible hours including weekends and holidays
- Basic computer skills including proficiency with hotel management software
- Strong verbal communication skills
- Friendly and professional demeanor
- Ability to handle stressful situations effectively
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask and remain calm under pressure
- Problem-solving skills in a fast-paced environment
Job Duties
- Greet guests warmly and manage check-ins and check-outs efficiently
- Handle guest inquiries and requests promptly and courteously
- Manage reservations and maintain accurate guest records
- Communicate clearly and effectively with guests and hotel staff
- Resolve guest issues quickly and professionally
- Coordinate with housekeeping and other departments to ensure guest satisfaction
- Maintain the organization and smooth operation of the front desk area
Job Criteria
Experience
No experience required
Job Location
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