Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
401K with company match

Job Description

The Shores Resort and Spa, located in the beautiful Daytona Beach Shores, Florida, is a distinguished property within the Pyramid Global Hospitality family. Known for its commitment to exceptional guest experiences and employee satisfaction, it offers a unique blend of luxury accommodation, dining, and event spaces. The resort features 212 guest rooms and 20,000 square feet of versatile event space, making it a sought-after destination for both leisure and business travelers. Pyramid Global Hospitality, a global leader in the hospitality industry, manages this resort with a deep-seated belief in a People First culture. This approach prioritizes the wellbeing, growth, and development of its employees, fostering an inclusive and diverse work environment where every team member is valued and empowered to succeed.

At the Shores Resort and Spa, the role of Cashier is a critical position within the Food and Beverage category. This hourly role comes with a competitive wage of $15.00 per hour and offers an excellent opportunity to be part of a world-class hospitality team. The Cashier is the financial guardian of our outlets, responsible for accurate and efficient closing of guest checks using the POS system. This role demands an individual who is passionate about numbers, highly organized, detail-oriented, and capable of thriving in a fast-paced environment. The ideal candidate will work seamlessly with various team members, possess excellent communication skills, and maintain an engaging and welcoming personality.

The Cashier's responsibilities extend beyond simple transaction processing. This role is vital in maintaining a harmonious front of house (FOH) and back of house (BOH) inventory, ensuring that the Grab and Go section is well stocked and visually appealing for guests. The individual will promote the breakfast buffet, lunch, and dinner menus, requiring comprehensive knowledge of all offerings to assist and guide guests effectively. This position requires vigilance in verifying guest checks for accuracy and tactfully addressing any discrepancies or guest dissatisfaction with solutions that uphold the resort's high standards.

Challenges such as balancing the house bank at shift end, managing cash drawers, and ensuring compliance with all accounting protocols are part of the daily routine. The Cashier’s role is pivotal in facilitating a smooth financial operation, supporting the overall mission of the resort to deliver outstanding service and memorable experiences. This position is not just a job but a stepping stone for anyone eager to build a career in hospitality, with Pyramid Global Hospitality providing ongoing training, development opportunities, and a robust support system to help employees advance professionally.

Working at the Shores Resort and Spa means joining a workplace that values personal development and teamwork. Employees benefit from comprehensive health insurance, retirement plans including a 401(k) with company match, paid time off, and other unique perks such as on-site wellness programs, local discounts, and special employee rates on hotel stays. This role is perfectly suited for driven individuals who thrive on making meaningful connections and delivering exceptional customer service in a vibrant, supportive environment. If you have a passion for hospitality and numbers, have excellent organizational skills, and a desire to grow with a reputable global company, this Cashier position at Shores Resort and Spa is an incredible opportunity to launch or advance your career.

Job Requirements

  • high school diploma or equivalent
  • ability to handle cash accurately and responsibly
  • basic computer skills including POS systems operation
  • excellent communication skills
  • ability to work flexible shifts including weekends and holidays
  • reliable and punctual
  • strong organizational skills
  • willingness to assist team members as needed

Job Qualifications

  • high school diploma or equivalent
  • prior experience in cash handling or cashier role preferred
  • excellent communication skills
  • strong attention to detail
  • ability to work under pressure in a fast-paced environment
  • friendly and engaging personality
  • basic knowledge of POS systems
  • customer service orientation
  • ability to work well within a team
  • problem-solving skills

Job Duties

  • maintain a great relationship with all members of the team
  • be a master of the POS system
  • be highly organized to maintain control and timeliness in closing out all guest checks
  • maintain a cash bank
  • be willing to jump in where needed to assist in delivering top service levels
  • promote breakfast buffet, lunch, and dinner menu
  • responsible for the knowledge of all menus and items offered in grab and go section
  • memorize product locations throughout the store and be able to direct customers or make suggestions
  • set up Grab and Go section
  • responsible for maintaining stock - all shelves are stocked, pantry is stocked, and prepared for each shift
  • responsible for keeping area clean and stocked
  • FOH and BOH inventory
  • inside area of Market Place and outside area of Market Place
  • receive and visually inspect guest check for any inaccuracies, then close the check to the proper method of payment (i.e., cash, credit card or house charge)
  • ascertain guest satisfaction
  • in the event of dissatisfaction, tactfully negotiate accommodation
  • comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
  • balance house bank at the end of the shift
  • retrieve and return bank from vault to workstation and return to ensure accountability

Job Criteria

Experience

Entry Level (1-2 years)


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