Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.58
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Professional development opportunities
wellness programs
Paid holidays
Job Description
The Westin Pittsburgh is a distinguished hotel located at 1000 Penn Ave, Pittsburgh, Pennsylvania. Known for its upscale accommodations and exceptional guest services, The Westin Pittsburgh embodies a commitment to hospitality and well-being, offering visitors an inviting and comfortable environment in the heart of the city. As a part of Marriott International, one of the world's leading hospitality companies, The Westin prioritizes diversity, inclusion, and employee wellness, fostering a vibrant workplace culture where all associates feel welcomed and valued. This full-service hotel serves a diverse clientele, catering to both business travelers and tourists and continuously striving to exceed guests' expectations... Show More
Job Requirements
- high school diploma or equivalent
- ability to work full-time evening shifts
- no prior related work experience required
- no supervisory experience required
- ability to operate coffee machines and handle cash transactions
- capability to stand, walk, and perform physical tasks throughout the shift
- willingness to comply with all safety policies and complete required training
- ability to lift and move objects up to 25 pounds
- must be able to work in various physical conditions including narrow spaces and inclined surfaces
- strong interpersonal and communication skills
- professional appearance and grooming standards
- ability to maintain confidentiality and protect company assets
Job Qualifications
- high school diploma or equivalent
- no prior related work experience required
- no supervisory experience required
- proficiency in the MICROS point-of-sale system preferred
- ability to follow company policies and safety procedures
- strong communication and guest service skills
- ability to work well within a team environment
- physical ability to perform manual tasks including lifting up to 25 pounds
- willingness to work evening shift hours
- a positive and professional appearance
- commitment to upholding company standards and guest satisfaction
Job Duties
- complete opening and closing tasks including preparation and cleaning of supplies and equipment
- prepare and maintain cleanliness of counters, tables, and utensils
- replenish and maintain work areas with ice, glasses, and paper supplies
- transport supplies to beverage preparation areas
- wash and clear dirty glasses and table items
- enter orders into the POS system and process customer payments
- take orders, apply them in the MICROS system, retrieve and serve wine, beer, and coffee
- present orders promptly meeting company standards
- operate coffee machines, turning them on and off at appropriate times
- assist at counters and tables as needed
- clean dishes, utensils, work areas, tables, and equipment throughout the shift
- manage cash float for the expected level of business
- count cash at shift end, complete cashier reports, resolve discrepancies, issue receipts, and close cash register
- secure beers, wines, refrigerators, cabinets, and storage areas
- adhere to all company safety policies and report accidents or hazards
- maintain professional appearance and uphold company image
- protect confidential company information and assets
- greet guests according to company standards, anticipate and meet guest service needs, assist disabled guests, and express sincere thanks
- communicate clearly and professionally with others
- cultivate positive working relationships and support team goals
- ensure compliance with quality expectations and standards
- inspect tools, equipment, and machinery visually for defects
- stand, sit, or walk for extended periods
- move, lift, push, drag, and place objects weighing up to 25 pounds
- navigate narrow or elevated spaces and uneven or slippery surfaces
- reach for objects above head and below knees with bending and twisting
- perform other reasonable job-related tasks as assigned
Job Location
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