Marketplace & Cafe Manager

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to excellence and innovation. Operating a diverse portfolio of hotel brands, Marriott provides welcoming environments, exceptional services, and unforgettable experiences to guests worldwide. One of its distinguished brands, Gaylord Hotels, specializes in large-scale meetings and events, offering vibrant and dynamic venues that foster connection and creativity. Situated under the Marriott umbrella, Gaylord Hotels emphasize a culture of inclusivity, collaboration, and career growth, making it an ideal workplace for hospitality professionals seeking meaningful and fulfilling careers.

Gaylord Hotels boasts a richly diverse staff known as STARs who embody creativity, entrepreneurial spirit, and a dedication to delivering thoughtful, big-hearted service to every guest. The brand cultivates an energetic and supportive work environment where associates are encouraged to bring their authentic selves to work, develop professionally, and contribute to the hotel’s ongoing success and outstanding guest experiences.

This position is a full-time Management role based at 1000 H St, Chula Vista, California, within the Food and Beverage and Culinary sector. The role offers an annual salary ranging from $79,000 to $103,000 and is bonus eligible, reflecting the importance of performance excellence in this dynamic hospitality environment.

The Food and Beverage Manager at Gaylord Hotels oversees multiple areas of operation including restaurants, bars, and room service. The role involves supervising daily operations, assisting with menu planning, maintaining stringent sanitation standards, and providing floor support to servers and hosts during peak meal times. A key objective of this role is to enhance both guest and employee satisfaction while maximizing financial performance of the food and beverage outlets.

You will be responsible for managing staffing levels, ensuring compliance with food handling, sanitation, and liquor laws, and fostering a work culture that promotes mutual trust, respect, and cooperation among team members. The role demands a proactive leader who models excellent guest service, provides coaching and mentoring to staff, and consistently applies policies to maintain operational standards. Emphasis is placed on analyzing service quality, guest feedback, and performance metrics to drive continuous improvement.

Moreover, the position entails human resource functions like performance management, employee training, retention strategies, and fostering an open-door communication policy to address staff concerns and enhance workplace morale. Your leadership will be instrumental in aligning departmental goals and priorities with the broader business strategy, ensuring both operational efficiency and an exceptional guest experience.

By joining this team, you enter a workplace that not only values diversity and inclusion but also actively supports the personal and professional growth of its associates. Marriott International’s commitment to equal opportunity employment and accommodating diverse backgrounds ensures a welcoming community for all. At Gaylord Hotels, you will find the tools, resources, and support to thrive as a hospitality leader and deliver memorable experiences to guests every day.