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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $200,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
base salary
Generous commissions
Monthly bonus
Job Description
Hilton Grand Vacations (HGV) is a premier hospitality company specializing in the timeshare vacation ownership model, committed to delivering exceptional experiences through its extensive portfolio of resort properties. Founded on the principles of excellent customer service and innovation, HGV has established itself as a trusted name in the vacation ownership industry. With a strong presence across multiple resort locations, HGV caters to a diverse clientele seeking memorable vacation experiences combined with the comfort and security of owning a vacation home. The company prides itself on fostering a dynamic, inclusive work environment that encourages professional growth, teamwork, and community engagement. As... Show More
Job Requirements
- Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience
- Intermediate computer proficiency with the ability to learn
- Able to work a flexible schedule to include evenings, weekends, and holidays
- High school diploma or equivalent
- Fluency in English (speak, read and write)
Job Qualifications
- Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience
- Intermediate computer proficiency with the ability to learn
- Able to work a flexible schedule to include evenings, weekends, and holidays
- High school diploma or equivalent
- Fluency in English (speak, read and write)
- 6 months or more previous experience working in the timeshare industry
- Thorough understanding of the area with ability to explain activities, restaurants, and destinations
Job Duties
- Assist with tour and marketing related issues
- Confirm appointments with guests to ensure tour reservations and improve show rate
- Ensure all marketing initiatives are delivered
- Build and develop a motivated team environment out in the field
- Meet or exceed performance metrics
- Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour
- Champion Hilton quality customer care service throughout all marketing channels
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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