Marketing Project & Event Specialist

Chattanooga, TN, USA|

Job Overview

Compensation

Hourly

Range $22.75 - $32.25

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career Development

Paid holidays

Job Description

Shaw Industries Group, Inc. is a globally recognized leader in flooring and surface solutions tailored for residential housing, commercial environments, and outdoor spaces. Headquartered in Dalton, Georgia, Shaw Industries is a wholly owned subsidiary of Berkshire Hathaway, Inc., contributing more than $6 billion in annual sales and employing over 18,000 associates worldwide. The company's expansive portfolio includes prominent brands such as Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, and Watershed Geo, addressing diverse market needs with a commitment to innovation, design excellence, and operational efficiency. Shaw operates with a people-centered, customer-focused, and growth-oriented philosophy, creating differentiated customer experiences across its broad brand spectrum.

The Marketing Project and Event Specialist plays a vital role within Shaw Industries, responsible for orchestrating unique and impactful experiences for a wide range of stakeholders including customers, sales teams, suppliers, partners, and association groups. This role focuses on the planning, coordination, and execution of both onsite and offsite meetings, community events, customer tours, and various other programs aligned with the company’s marketing strategies, brand guidelines, and leadership expectations. By managing these events, the Specialist ensures that every interaction promotes the company’s brand image and supports overall marketing objectives.

This position demands a mix of strategic planning and hands-on execution skills, involving the comprehensive management of events from initial concept through to flawless delivery. Responsibilities include coordinating logistics such as site selection, travel arrangements, budget management, and vendor relations. The Specialist is also tasked with designing event assets including invitations, signage, and communication materials to ensure cohesive branding and effective messaging. The role requires maintaining excellent communication channels with all stakeholders to guarantee smooth event operations and satisfaction. Moreover, the Specialist continuously seeks feedback post-event, applying insights to enhance future events and streamline processes.

This is an 8-hour non-rotating shift role with a flexible schedule that may require varied working hours and up to 20% travel. The ideal candidate is highly personable, capable of managing high-pressure situations and delivering exceptional customer service in dynamic environments. The Marketing Project and Event Specialist not only acts as a key communicator and organizer but also as a brand ambassador who builds trusting relationships and supports innovation in event management to drive customer satisfaction and uphold Shaw Industries’ reputation for excellence.

Job Requirements

4 year degree or high school diploma plus 4 years relevant work experience such as hospitality management, meetings or event management, customer experience
Maintain excellent relationships with external and internal customers
Ability to work under pressure, constant change and inflexible deadlines
Ability to work varied hours and a flexible schedule
Highly personable, skilled at interacting with customers and stakeholders in a demanding and stressed environment
Ability to travel 20 percent

Job Qualifications

4 year degree or high school diploma plus 4 years relevant work experience such as hospitality management, meetings or event management, customer experience
Maintain excellent relationships with external and internal customers
Ability to work under pressure, constant change and inflexible deadlines
Highly personable, skilled at interacting with customers and stakeholders in a demanding and stressed environment
Ability to work varied hours and a flexible schedule
Ability to travel 20 percent

Job Duties

Manage meetings and events from early planning and development to final execution through communication, coordination, and follow-up
Manage and coordinate site selection, pre-coordination, travel coordination, registration and budget management for the event
Coordinate and execute food and beverage menu, decor and entertainment based on agenda and event requirements
Facilitate special room configurations, arranging any special needs such as AV equipment
Attend onsite inspection meetings to ensure that Shaw standards are met by all outside vendors
Personally manage and troubleshoot onsite problems seamlessly and effectively with the least amount of disruption to the meeting or event and stakeholder
Create assets that support events such as save the dates, invitations, agendas, place cards, menus, event programs, signage, hospitality room-drops and thank you letters for attendance
Track attendance, registration, hotel history and attendee satisfaction for events
Seek feedback and effectively manage responses to event after the event has occurred through measuring responses and offering suggestions for improvements to the next event
Identify issues and provide new steps or actions to continuously improve the event process
Communicate directly and efficiently with stakeholders and customers regarding their meeting or event details in a timely manner
Develop relationships with promotional goods vendors and ensure brand standards are adhered to for all requests
Additional responsibilities as assigned