Marketing Operations and Events Manager

SmartBank is a reputable financial institution recognized as a Great Place to Work Employer, committed to fostering a vibrant workplace culture rooted in its core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. With over 15 years of experience serving the communities of Tennessee, Alabama, and Florida, SmartBank has established a strong presence through its dedication to delivering exceptional customer experiences characterized by personalized service and a client-first approach. The bank's philosophy revolves around creating "WOW" experiences for clients by actively empowering its employees to exceed expectations while also contributing to community development and engagement. The SmartBank team embodies high standards, prioritizing individual needs while encouraging personal and professional growth, thereby making SmartBank not just a workplace but a community-oriented environment where achievements are celebrated and innovation is embraced.

The Marketing Operations and Events Manager at SmartBank plays an essential role in maintaining the integrity and impact of the bank’s marketing efforts across multiple markets. This full-time position entails overseeing marketing operations to ensure brand consistency, operational efficiency, and alignment with strategic business objectives. The role involves managing marketing budgets, tracking expenses, coordinating communications, and spearheading events, sponsorships, and community engagement activities. Reporting directly to the Corporate Marketing Director, the manager supports market leadership by delivering high-quality marketing materials and communications that reinforce SmartBank's brand standards and business development goals.

Responsibilities include overseeing the production and distribution of marketing collateral, maintaining vendor relationships, and ensuring accurate inventory control. This role also involves coordinating client communications such as e-blasts, mailings, and branch signage updates, as well as leading event planning and execution, including vendor management and on-site logistics. The Marketing Operations and Events Manager is tasked with managing budgets, reconciling expenses, and providing insightful reporting to executive leadership. Beyond technical skills, this position requires someone who exemplifies SmartBank’s core values in daily interactions and who can effectively manage multiple priorities in a dynamic environment.

SmartBank offers a comprehensive benefits package designed to enhance employees' quality of life and professional growth. Benefits include medical, dental, vision, life, and disability insurance; a 401(k) plan with a 4% employer match; generous paid time off (PTO), SmartFlex days, and 11 paid company holidays to promote work-life balance. Employees also receive paid community involvement opportunities, company apparel, and tuition reimbursement to support continuous learning and development. This role is ideal for a detail-oriented, proactive self-starter with strong interpersonal skills and the ability to manage collaborative projects that support marketing and business objectives within a supportive and values-driven workplace environment.