Marketing Manager-The Ben Hotel, Autograph Collection

The Ben Autograph Collection is a distinguished luxury hotel situated in the heart of West Palm Beach, Florida. Owned and operated by Concord Hospitality Enterprises Company under an independent franchise agreement with Marriott International, The Ben stands as a beacon of intentional luxury, blending style and substance with an unwavering commitment to impeccable service. This upscale hotel overlooks the scenic Intracoastal Waterway and attracts discerning guests who seek elevated experiences defined by thoughtful details and bold design. The establishment prides itself on cultivating a culture of excellence, confidence, and refined sophistication, making it an ideal workplace for professionals passionate about delivering extraordinary guest experiences in a vibrant environment.

The Marketing Manager role at The Ben Autograph Collection is a key leadership position focused on enhancing the hotel's brand presence and market positioning in both online and offline channels. This full-time management position is located on-site at the hotel and offers a starting salary of $80,000 per year plus bonuses. The successful candidate will spearhead the execution of strategic marketing initiatives designed to curate desire, amplify guest experiences, and reinforce The Ben as a lifestyle icon and social hub within West Palm Beach. This role requires a dynamic mix of creativity, analytical skills, and collaborative leadership to manage digital marketing programs, content creation, search engine optimization (SEO), social media engagement, and public relations efforts with both internal teams and external agencies.

As the Marketing Manager, you will be responsible for developing and implementing innovative campaigns that reflect the unique identity of The Ben and align with corporate marketing goals. You will manage the hotel's online presence by overseeing website content, leveraging SEO best practices, and driving targeted email marketing campaigns to maximize revenue. Collaboration with external digital agencies and internal property staff is essential to ensure that all marketing programs meet their objectives effectively. Leading social media efforts across platforms such as Facebook, Twitter, Instagram, and YouTube will be a core focus, including coaching staff responsible for social media and monitoring brand reputation through online reviews and travel forums.

In addition to digital marketing, this role encompasses coordinating promotional packages, managing creative content development, and supporting public relations strategies by engaging with PR agencies to strengthen The Ben's brand narrative. The Marketing Manager will use data-driven insights from Google Analytics, agency reports, and social media metrics to continuously refine marketing strategies and recommend technology and process improvements that keep pace with evolving trends. This position offers a unique opportunity for a marketing professional who thrives in a fast-paced, hospitality-oriented environment and desires to play an integral role in crafting luxury experiences that resonate with individualistic travelers.

The Ben fosters an inclusive and supportive environment where employees are encouraged to bring their best selves and contribute to the success of a globally recognized collection of hotels within Marriott International’s Autograph Collection portfolio. This position offers comprehensive benefits including medical, dental, vision insurance options, 401(k) with employer match, paid time off, tuition reimbursement, and many discounts across Marriott properties and partner services. If you are a creative, detail-oriented marketing leader with a passion for hospitality and brand storytelling, this is an outstanding opportunity to make a meaningful impact at The Ben Autograph Collection.