Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $27.00 - $29.80
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a leading hospitality company that places a strong emphasis on people, valuing its employees as its most important asset. With a commitment to creating a supportive and inclusive work environment, Pyramid Global Hospitality fosters a culture centered around diversity, growth, development, and the overall wellbeing of its staff. This company is known for its People First culture, which is reflected in its thoughtful approach to employee development and the comprehensive benefits it offers. Employees at Pyramid Global Hospitality enjoy numerous advantages, including comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. Moreover, the company actively invests in ongoing training and development opportunities to help employees enhance their skills and advance their careers. With a network of over 230 properties worldwide, Pyramid Global Hospitality serves as a thriving platform for both newcomers and seasoned professionals in the hospitality industry to grow, collaborate, and succeed in a vibrant and nurturing environment.
One of the exceptional properties under Pyramid Global Hospitality’s umbrella is the Lake Arrowhead Resort and Spa. Nestled high atop the majestic San Bernardino Mountains at an elevation of 5,174 feet, the resort is surrounded by an expansive forest of Ponderosa Pines and offers exclusive access to the picturesque Lake Arrowhead, a 780-acre reservoir. This prime location appeals to outdoor adventure enthusiasts, providing a wide range of activities throughout the year such as hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, and ziplining. The resort itself features amenities including a bar and restaurant, spa and wellness center, outdoor pool, lake beach, and more than 23,000 square feet of meeting and event space.
The current opportunity available is for a Sales Coordinator position within the Lake Arrowhead Resort and Spa. This role calls for a highly engaging, customer-focused individual with a proven track record of exceptional service. The Sales Coordinator will play a vital role in supporting the sales team by ensuring they are equipped with the necessary tools, supplies, and resources to excel in delivering outstanding service. Key responsibilities include interacting with guests to create positive experiences that build excitement for their upcoming visits, providing accurate information about the resort and special events, and supporting both guests and team members professionally and personally. The Sales Coordinator is an essential part of the team, helping guests discover memorable experiences and ensuring that service standards remain exemplary. This role offers a tremendous career growth opportunity for those passionate about hospitality and eager to contribute to a world-class resort environment. The compensation for this position ranges from $27.00 to $29.80 per hour, reflecting the value Pyramid Global Hospitality places on its employees and the critical nature of the Sales Coordinator role. If you possess a background in hotel or resort experiences, excel in communication, thrive in a dynamic environment, and enjoy making meaningful connections with people from around the world, this position is an excellent match and invites you to join a company that truly values its workforce and guests alike.
One of the exceptional properties under Pyramid Global Hospitality’s umbrella is the Lake Arrowhead Resort and Spa. Nestled high atop the majestic San Bernardino Mountains at an elevation of 5,174 feet, the resort is surrounded by an expansive forest of Ponderosa Pines and offers exclusive access to the picturesque Lake Arrowhead, a 780-acre reservoir. This prime location appeals to outdoor adventure enthusiasts, providing a wide range of activities throughout the year such as hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, and ziplining. The resort itself features amenities including a bar and restaurant, spa and wellness center, outdoor pool, lake beach, and more than 23,000 square feet of meeting and event space.
The current opportunity available is for a Sales Coordinator position within the Lake Arrowhead Resort and Spa. This role calls for a highly engaging, customer-focused individual with a proven track record of exceptional service. The Sales Coordinator will play a vital role in supporting the sales team by ensuring they are equipped with the necessary tools, supplies, and resources to excel in delivering outstanding service. Key responsibilities include interacting with guests to create positive experiences that build excitement for their upcoming visits, providing accurate information about the resort and special events, and supporting both guests and team members professionally and personally. The Sales Coordinator is an essential part of the team, helping guests discover memorable experiences and ensuring that service standards remain exemplary. This role offers a tremendous career growth opportunity for those passionate about hospitality and eager to contribute to a world-class resort environment. The compensation for this position ranges from $27.00 to $29.80 per hour, reflecting the value Pyramid Global Hospitality places on its employees and the critical nature of the Sales Coordinator role. If you possess a background in hotel or resort experiences, excel in communication, thrive in a dynamic environment, and enjoy making meaningful connections with people from around the world, this position is an excellent match and invites you to join a company that truly values its workforce and guests alike.
Job Requirements
- High school diploma or equivalent
- previous hotel or resort experience preferred
- strong desire to make an impact on other people
- outgoing and engaging personality
- strong computer skills
- excellent verbal and written communication skills
- ability to work in a fast-paced setting
Job Qualifications
- High school diploma or equivalent
- previous hotel or resort experience preferred
- strong computer skills
- excellent verbal and written communication skills
- outgoing and engaging personality
- ability to work in a fast-paced setting
Job Duties
- Answer incoming phone calls
- qualify inquiries
- set up calls with sales and catering sales manager
- send packages and answer general questions
- create monthly recap of leads and updates
- assist in creating contracts, estimates, and site tours
- create sales and catering kits and restock supply area as appropriate
- control office supplies and order supplies when necessary
- update sales system with actuals after completion of events
- send out thank you cards/emails
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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