Marketing Coordinator

Grand America Hotels are a prestigious collection of luxury hotels known for their exceptional service, elegant accommodations, and vibrant guest experiences. Grand America and Little America hotels provide guests with exquisite lodging, dining, and event options in some of the most sought-after locations. Renowned for their commitment to quality and an impeccable guest experience, these hotels stand out as premier destinations for travelers and event planners alike. The hotels operate within a dynamic hospitality environment emphasizing innovation, guest satisfaction, and community involvement. Employment opportunities at Grand America Hotels often combine rewarding job roles with competitive benefits, fostering an engaging workplace for professionals passionate about hospitality and marketing.

The role of Marketing Coordinator at Grand and Little America represents an exciting opportunity for a skilled marketing professional with a flair for visual content creation and social media management. This position is responsible for developing engaging organic content, including video and photography, to promote the hotel and its various business facets. In addition to content production, the Marketing Coordinator takes charge of event and promotion planning and marketing execution, working closely with different hotel departments to ensure cohesive brand messaging. As this is a fast-paced role, candidates must be adaptable, able to work creatively under pressure, and ready to participate in evening, weekend, and holiday activities.

Specifically, this role involves leading the organic content strategy, producing high-quality visual content, managing social media communities, responding promptly to guest interactions, and supporting creative requests from multiple departments. The coordinator also manages the hotel’s influencer marketing program and assists in maintaining the media library. They collaborate with third-party vendors on photo and video shoots, update website content, and help coordinate special events while maintaining high standards of communication both internally and externally.

Strong project management skills are essential for success, as is proficiency with tools like Later, Canva, Asana, Adobe Creative Suite, and Microsoft Office. Excellent communication skills are a must, along with a solid foundation in marketing principles through college coursework or equivalent experience. This full-time role demands commitment to safety, creativity, teamwork, and continuous learning to enhance marketing effectiveness and guest satisfaction. With an emphasis on both quantitative reporting and qualitative interaction, the Marketing Coordinator acts as a vital link in showcasing the unique offerings of Grand and Little America Hotels.