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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation leave
Personal Days
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Oakmont of Carmichael is a premier senior living community nestled within a beautifully landscaped campus, providing an ideal setting for seniors to enjoy their golden years in comfort and style. Managed by the reputable Oakmont Management Group, the community prides itself on delivering exceptional quality, comfort, and care with five-star services and amenities. Oakmont of Carmichael offers a unique blend of independent living, assisted living, and memory care services, promoting a rewarding lifestyle for its residents through individualized comprehensive support that encourages continuing independence. The community fosters meaningful relationships among residents, families, and team members by building a culture grounded... Show More
Job Requirements
- high school diploma or equivalent
- experience in marketing, sales, or customer service preferred
- excellent communication and interpersonal skills
- proficiency with marketing databases and computer software
- ability to multitask and manage time efficiently
- strong organizational skills
- ability to work Sunday to Thursday
- willingness to participate in community events
- valid first aid certification or willingness to obtain
- must pass background checks and health screenings including physical and TB tests
- ability to adapt to changing safety protocols related to COVID-19
Job Qualifications
- able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects
- able to process information and apply common sense understanding to follow and carry out written or oral instructions
- able to analyze, solve and respond to problems or concerns
- able to count and perform moderately complex math problems
- must be highly motivated and able to work independently
- able to obtain and maintain valid first aid certification
- must pass a criminal background check and health screening tests including physical and TB tests
- able to comply with COVID-19 related health and safety protocols as required by regulatory guidelines
Job Duties
- maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects
- walk the community tour route at the start of each day to ensure that the community is ready for daily tours
- give community tours as a backup to the marketing department
- handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence as directed
- qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process as needed
- organize, plan and manage all marketing events staying within the approved budget
- actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community
- serve as a liaison for residents and family members new to the community ensuring that all new residents have a smooth transition to their new home
- completely and accurately follow a new move-in checklist
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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