Marketing Concierge/Front Desk Associate

The Lash Lounge is recognized as the premier salon specializing in lash extensions and a wide array of beauty services, with an expansive network of over 140 locations across the United States. As a leading figure in the beauty industry, the company prides itself on delivering exceptional care and professional expertise, ensuring clients not only receive superior lash and beauty treatments but also experience an inviting and comfortable atmosphere. The Lash Lounge offers a comprehensive menu of services including lashing, brow tints, lash lifts, full facial threading, and various other beauty enhancements. Their commitment to the health and maintenance of their clients' natural lashes sets them apart, emphasizing gentle techniques alongside aesthetic excellence.

We are currently seeking a Front Desk/Salon Concierge who will play a vital role in enriching the guest experience at our salon. This position demands a highly motivated and experienced individual dedicated to providing excellent customer service, managing membership and retail sales, and maintaining an upbeat and welcoming work environment. The Front Desk/Salon Concierge will be instrumental in driving membership sign-ups, explaining the value of our exclusive memberships that offer substantial savings to clients, and diligently booking appointments both in person and over the phone. A critical part of this role involves maintaining high sales performance through proactive engagement with guests, encouraging membership purchases, and promoting retail products.

The ideal candidate will exhibit a keen sales focus, motivated by financial incentives and bonuses, with availability for nights and weekends as a non-negotiable requirement. Beyond managing sales, the role also encompasses responsibilities such as greeting visitors warmly, contributing to team efforts including inventory management and salon upkeep, and ensuring the salon environment remains clean, organized, and inviting. With a flexible schedule offered and opportunities for advancement, this role is perfectly suited for someone eager to grow within the beauty industry while achieving their personal and professional goals. If you thrive in a fast-paced, goal-oriented atmosphere and have the desire to help clients look and feel their best while advancing your own career, The Lash Lounge invites you to join their team and experience the vibrant culture and rewards they offer.