Marketing Concierge - PM Shift

Hilton Grand Vacations (HGV) is a renowned leader in the vacation ownership industry, known for its unwavering commitment to innovation, quality, and continued growth. With over 30 years of experience, HGV has built a reputation for fostering a culture that prioritizes work-life balance, family-friendly benefits, and exceptional opportunities for career advancement. Recognized by Newsweek as one of "America's Greatest Workplaces for Parents & Families," HGV prides itself on the loyalty of its Owners, Members, Guests, and dedicated Team Members across its resorts, call centers, and corporate offices.

HGV offers a rewarding and dynamic work environment where team members are valued and supported through a variety of outstanding benefits. From day one, employees have access to paid time off (PTO) that can be used for adventure, rest, relaxation, or recuperation. The company also features a comprehensive recognition program and rewards system, along with discount travel programs and a 401(k) retirement plan with company matching. Additional benefits include paid sick days and numerous learning and advancement opportunities to foster professional growth.

The role of Marketing Concierge at Hilton Grand Vacations is an exciting opportunity for individuals with a positive outlook and the dedication to make things happen. Team members in this position play a pivotal role in helping guests create wonderful memories through their vacations while driving company success by educating guests on the company’s outstanding products. This position offers a pay rate of $17 per hour, with the potential for commission and bonuses governed by a compensation plan. Marketing Concierges have targeted annual earnings of $80,000, with some achieving substantially higher income based on individual performance.

Working as a Marketing Concierge entails a flexible schedule that includes evenings, weekends, and holidays. Concierges promote and book vacation ownership presentations, previews, and the sale of mini-vacation packages to eligible on-site guests and visitors. They provide concierge services by recommending local dining experiences and attractions, particularly focusing on the island of Oahu. The role requires distributing approved promotional information, delivering excellent customer service, and maintaining a professional company image. Team members assist in implementing and tracking current and future marketing programs while adhering to the highest standards of integrity.

HGV values diversity and is an equal opportunity employer, committed to providing reasonable accommodations to individuals with disabilities throughout the application, interview, and employment process. If you are someone with strong professional communication skills, basic computer proficiency, and a passion for delivering exceptional guest experiences, this role could be the ideal fit for your career. Join Hilton Grand Vacations and be part of a company that truly cares about its people, its guests, and its community.