Hilton Grand Vacations logo

Marketing Concierge - Aloha Ambassador

Job Overview

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Compensation

Hourly
Exact $17.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Life insurance
Employee Stock Purchase Program
Tuition Reimbursement

Job Description

Hilton Grand Vacations is a renowned hospitality company specializing in vacation ownership and resort experiences. For over 30 years, Hilton Grand Vacations has earned the loyalty of Owners, Members, and Guests through its commitment to exceptional service and quality. The company operates across various resorts, call centers, and corporate offices, maintaining an award-winning culture recognized for work-life balance and family-friendly benefits. Hilton Grand Vacations continuously invests in the development and success of its Team Members, fostering career advancement and rewarding performance with comprehensive benefits and competitive compensation.

We are currently looking for motivated individuals to join us as Marketing Concierge - Aloha Ambassadors. This role is pivotal in creating memorable vacation experiences for our guests by delivering personalized vacation planning, professional communication, and educating guests about Hilton Grand Vacations products and ownership opportunities. Ideal candidates are those who thrive in fast-paced environments, exhibit strong communication skills, maintain a positive outlook, and excel at managing multiple priorities. As a Marketing Concierge, you will engage with guests through phone and email, guiding them to make informed and enjoyable vacation decisions.

This is a full-time position with a starting pay rate of $17 per hour plus commissions and bonuses, governed by a structured compensation plan. Marketing Concierges have targeted annual earnings of $80,000, with the potential to earn more based on individual performance. To support your success from day one, Hilton Grand Vacations offers a $2,500 monthly incentive guarantee for up to six months, allowing you to build confidence and develop your marketing skills before earning commission-based income.

As a valued member of Hilton Grand Vacations, you will enjoy an industry-leading benefits package including immediate medical, dental, and vision coverage from your first day. The company also provides generous paid time off including vacation, sick leave, and paid parental leave. Financial wellness is supported through a 401(k) retirement plan with company match, life insurance, and an employee stock purchase program. Hilton Grand Vacations is committed to your career growth by offering tuition reimbursement for job-related degrees and certifications.

Beyond tangible benefits, Hilton Grand Vacations fosters a supportive and award-winning culture, recognized nationally for its commitment to work-life balance and family-friendliness. Joining this team means becoming part of a company that values its people and rewards dedication and performance. If you are passionate about connecting with people, excited about helping others plan unforgettable vacations, and eager to develop your marketing career in a dynamic environment, this role is a fantastic opportunity to grow with Hilton Grand Vacations.

Job Requirements

  • high school diploma or equivalent
  • effective communication skills
  • previous customer service or sales experience preferred
  • ability to work full-time hours
  • comfortable using phone and email platforms
  • dependable and punctual
  • positive attitude and team player

Job Qualifications

  • strong communication skills
  • positive outlook and customer-centric mindset
  • ability to manage multiple priorities in a fast-paced environment
  • experience in customer service or sales preferred
  • high school diploma or equivalent
  • proficiency with phone and email communication

Job Duties

  • engage with guests through phone and email conversations
  • provide personalized vacation planning and support
  • educate guests on Hilton Grand Vacations products and ownership options
  • manage multiple guest priorities efficiently
  • foster positive guest relationships
  • meet individual performance and sales targets
  • maintain thorough knowledge of company offerings

Job Criteria

Experience

No experience required


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