Marketing Concierge

Hilton Grand Vacations is a premier hospitality company renowned for delivering exceptional vacation experiences across its network of resorts. With a legacy spanning over 30 years, Hilton Grand Vacations has established itself as a trusted destination for travelers seeking memorable and luxurious vacation ownership opportunities. The company prides itself on a culture of professionalism, inclusivity, and career growth, offering a supportive environment for its team members to thrive while delivering outstanding guest service. By focusing on innovative resort experiences, community engagement, and staff development, Hilton Grand Vacations continues to be a leader in the hospitality and vacation ownership industry.

The Marketing Concierge role at Hilton Grand Vacations is a dynamic and critical position positioned at the heart of the guest experience. This role involves engaging with travelers in a natural and positive manner to understand their travel interests and introduce them to vacation ownership possibilities. Marketing Concierges are responsible for inviting guests to attend presentations that showcase the benefits of ownership, all while creating memorable interactions that enhance the overall resort stay. This position thrives in a fast-paced, energetic environment where professionalism and consistency are paramount to success. The role offers a competitive pay of $17 per hour plus commission and bonuses, with targeted annual earnings of $70,000 or more for top performers. New hires benefit from a $2,500 per month incentive guarantee for up to six months to support skill development and confidence building.

Hilton Grand Vacations invests heavily in their team members’ success by offering comprehensive benefits starting on day one, including medical, dental, and vision insurance. Paid time off policies cover vacation, sick leave, and parental leave, promoting a healthy work-life balance. Additional financial benefits include a 401(k) with company match, life insurance, and an employee stock purchase program. The company also supports career growth through tuition reimbursement for relevant degrees and certifications. Employees enjoy exclusive travel perks and discounts on resort stays, enhancing their personal and professional lives.

Successful candidates will have the opportunity to work flexible schedules that align with guest travel patterns, including evenings, weekends, and holidays, between the hours of 6:30 AM and 9:30 PM. Key responsibilities involve promoting vacation ownership presentations, booking previews, selling mini-vacation packages, and offering concierge recommendations on local attractions and dining experiences. Marketing Concierges will also distribute promotional materials and assist with tracking and implementing marketing programs.

Ideal candidates will have a detailed knowledge of the Hawaii island, including activities, restaurants, and cultural attractions. Experience in commission-based sales or marketing roles is highly beneficial, and preference is given to candidates residing in Hawaii who have intimate familiarity with island activities.

Hilton Grand Vacations is committed to diversity and equal opportunity employment, providing reasonable accommodations for individuals with disabilities. This role offers a rewarding career path with strong earning potential, comprehensive benefits, and the chance to be part of an award-winning team dedicated to enhancing the guest experience and fostering professional growth.