Marketing Concierge

Hilton Grand Vacations is a renowned hospitality company specializing in vacation ownership and resort experiences, with over 30 years of excellence in delivering memorable vacations to its Owners, Members, and Guests. Known for its dedicated team of professionals working in resorts, call centers, and corporate environments, Hilton Grand Vacations stands out for its commitment to providing a work culture that balances career growth, family-friendly benefits, and an inclusive environment. The company is proud of its recognition, including being named one of America’s Greatest Workplaces for Parents & Families by Newsweek, emphasizing its dedication to employee satisfaction and work-life balance. Hilton Grand Vacations offers a comprehensive benefits package starting from day one, reflecting its investment in the success and well-being of its full-time team members. This includes medical, dental, and vision insurance, generous paid time off, financial benefits like 401(k) with company match, life insurance, employee stock purchase programs, tuition reimbursement, and exclusive travel perks. The Marketing Concierge role is a vital position within Hilton Grand Vacations, embodying the essence of guest interaction and marketing effectiveness in the travel and vacation ownership industry. This position is centered on engaging guests in a dynamic, fast-paced environment, where marketing concierges play a pivotal role in introducing guests to vacation ownership opportunities naturally and effectively. Marketing Concierges connect with travelers by understanding their travel interests and creating engaging conversations that lead to bookings for vacation ownership presentations or mini-vacation packages. The role requires high energy, professionalism, and consistency as these attributes directly impact guest satisfaction and personal success. Hilton Grand Vacations supports its Marketing Concierges with a pay guarantee plus commission, ensuring strong earning potential with targeted annual earnings over $70,000, alongside a $2,500 incentive guarantee per month for up to six months to support new hires in developing their skills confidently. This role operates with a flexible schedule from 6:30 AM to 9:30 PM, including weekends and holidays, to match guest travel patterns and business needs. It’s ideal for individuals who thrive in interactive work environments and possess knowledge of the island of Hawaii, particularly in local dining, attractions, and activities, as this knowledge enhances guest service and marketing effectiveness. The position also values previous experience in commission-based sales or marketing environments. As a team member, the Marketing Concierge not only promotes vacation ownership but also offers concierge services by recommending dining and attractions, distributing promotional materials, and participating in marketing program implementation and tracking. This role is designed for enthusiastic individuals who want to grow professionally in the hospitality and travel marketing sector within a supportive and recognized employer. Hilton Grand Vacations' commitment to diversity and inclusion ensures that all team members are valued regardless of race, religion, gender, age, or disability, providing necessary accommodations to foster a welcoming workplace for everyone.