Marketing Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Life insurance
Company stock purchase program
Paid Time Off
paid sick days
Commission
Bonuses

Job Description

Hilton Grand Vacations is a leading hospitality company dedicated to providing exceptional vacation ownership experiences through its premier resorts and properties. Known for its commitment to quality, guest satisfaction, and innovative resort offerings, Hilton Grand Vacations has built a strong reputation in the hospitality industry. The company values its team members and invests in their success from day one, offering a supportive work environment that fosters professional growth and personal development. Hilton Grand Vacations features a comprehensive benefits package and promotes a family-friendly workplace culture, which has earned it accolades such as Newsweek's "America's Greatest Workplaces for Parents and Families."

The company is currently seeking motivated individuals to join their team as Marketing Representatives based in Hawaii. This role is vital in driving company success by educating guests about Hilton Grand Vacations’ unique vacation ownership products and by assisting guests in creating memorable vacation experiences. The position offers a guaranteed monthly incentive of $2,500 for up to 6 months, in addition to a competitive pay rate of $17 per hour plus commission and bonuses. Employees in this role have targeted annual earnings of $80,000, with top performers earning substantially more.

The Marketing Representative will work a full-time, flexible schedule that includes weekends and holidays, ensuring that guests receive attentive service during peak times. Team members enjoy immediate access to medical, dental, and vision insurance, along with financial wellness programs including a 401k plan with company match, life insurance, and a company stock purchase program. Hilton Grand Vacations goes beyond traditional benefits by providing access to exclusive team member discounts and travel programs, paid time off, sick days, and numerous opportunities for recognition and career advancement.

In this engaging role, the Marketing Representative will be responsible for promoting and booking vacation ownership presentations and previews, as well as selling mini-vacation packages to eligible on-site guests and visitors. The position also involves offering concierge services by recommending local dining and attractions to enhance the guest experience while communicating ownership opportunities. Maintaining a professional image and excellent customer service is essential, as is distributing approved promotional materials and supporting the execution and monitoring of marketing programs in alignment with the company’s high standards of integrity.

Candidates must possess strong professional communication skills, computer proficiency, and the ability to multitask effectively in a dynamic environment. Experience working in a sales or commission-based marketing role is an advantage, as is detailed knowledge of the island of Oahu to better assist guests. Hilton Grand Vacations is committed to equal opportunity employment and provides reasonable accommodations for individuals with disabilities, ensuring an inclusive and welcoming workplace for all. This opportunity is perfect for enthusiastic, dedicated individuals eager to contribute to a top industry leader and advance their careers in vacation ownership marketing.

Job Requirements

  • High School diploma or equivalent
  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone
  • Basic computer proficiency with the ability to learn
  • Ability to multi-task and balance priorities
  • Ability to work a flexible schedule including evenings, holidays, and weekends
  • Proficiency in English (speak, read, write)

Job Qualifications

  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone
  • Basic computer proficiency with the ability to learn
  • Ability to multi-task and balance priorities
  • Ability to work a flexible schedule including evenings, holidays, and weekends
  • Proficiency in English (speak, read, write)
  • High School diploma or equivalent
  • Detailed understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island
  • Previous experience working in a commission-based sales or marketing environment

Job Duties

  • Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site guests and visitors
  • Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities
  • Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image
  • Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations

Job Criteria

Experience

Entry Level (1-2 years)


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