
Market Vice President - Western Region Luxury
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $215,700.00 - $389,700.00
Work Schedule
Standard Hours
Benefits
401(k) Plan
stock purchase plan
Discounts at Marriott properties
Commuter Benefits
employee assistance plan
Childcare discounts
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
Life insurance
Disability insurance
accident insurance
Paid parental leave
educational assistance
Job Description
Marriott International is the world's largest hotel company, renowned globally for its rich portfolio of hotel brands that span luxury, premium, and select-service segments. With a legacy of excellence and innovation in hospitality, Marriott International operates thousands of properties across the world, providing exceptional opportunities for professional growth and development to its associates. The company prides itself on its diverse and inclusive culture, fostering an environment where employees can bring their authentic selves to work while advancing their careers in a supportive setting. Marriott's commitment to quality service, sustainability, and community engagement has established it as a leader in the hospitality industry, making it a preferred employer and travel partner worldwide.
This specific role is a full-time, remote management position based in Irvine, California, requiring leadership over luxury hotel operations spanning approximately 15 to 20 properties. The position offers an attractive annual salary range between $215,700 and $389,700, along with eligibility for bonuses and a stock package, making it a highly competitive opportunity for experienced hospitality professionals. The Manager of Multiple Properties (MVP) is responsible for overseeing the implementation and execution of brand service strategies and initiatives within the luxury brand portfolio to ensure that guest expectations are consistently met or exceeded across the region.
In this pivotal role, the MVP works closely with General Managers of individual properties, providing leadership, resources, and strategic guidance to positively impact the financial performance, customer satisfaction, employee engagement, and owner relations of the hotels under their supervision. The position demands a strong partnership with the Chief Operating Officer (COO) to support business development efforts aimed at sustained growth and operational excellence. The MVP serves as the principal interface with property owners, managing relationships to align interests and drive business success.
Key responsibilities include maintaining luxury brand standards, leveraging centralized corporate resources to enhance operational efficiency, conducting comparative analyses to identify and share best practices, and collaborating in new hotel development initiatives. The MVP is also tasked with approving customer engagement goals, overseeing talent management strategies including hiring and evaluation of General Managers, and setting performance expectations for direct reports. Financial management is a crucial aspect of the role, with responsibilities encompassing profit and loss (P&L) oversight, budget approval, capital expenditure planning, cost containment strategies, and contract negotiation compliance.
Success in this role requires a robust mix of strategic thinking, analytical skills, and the ability to operate effectively in complex and matrix organizational structures. Candidates must demonstrate excellence in areas such as food and beverage management, event planning, rooms operations, revenue management, human resources, and quality assurance. The role demands a proactive approach to problem-solving, innovation, and adapting business strategies to evolving market trends and business conditions.
Exceptional communication, leadership, negotiation, and consensus-building skills are essential to influence various stakeholders and drive change. The MVP must foster strong relationships with owners and associates alike, utilizing these connections to enhance business outcomes and ensure compliance with contractual obligations. This is a high-impact leadership role within Marriott International that offers an unparalleled opportunity to lead multiple luxury properties, influence brand standards, and contribute significantly to the company's continued success in the luxury hospitality market.
This specific role is a full-time, remote management position based in Irvine, California, requiring leadership over luxury hotel operations spanning approximately 15 to 20 properties. The position offers an attractive annual salary range between $215,700 and $389,700, along with eligibility for bonuses and a stock package, making it a highly competitive opportunity for experienced hospitality professionals. The Manager of Multiple Properties (MVP) is responsible for overseeing the implementation and execution of brand service strategies and initiatives within the luxury brand portfolio to ensure that guest expectations are consistently met or exceeded across the region.
In this pivotal role, the MVP works closely with General Managers of individual properties, providing leadership, resources, and strategic guidance to positively impact the financial performance, customer satisfaction, employee engagement, and owner relations of the hotels under their supervision. The position demands a strong partnership with the Chief Operating Officer (COO) to support business development efforts aimed at sustained growth and operational excellence. The MVP serves as the principal interface with property owners, managing relationships to align interests and drive business success.
Key responsibilities include maintaining luxury brand standards, leveraging centralized corporate resources to enhance operational efficiency, conducting comparative analyses to identify and share best practices, and collaborating in new hotel development initiatives. The MVP is also tasked with approving customer engagement goals, overseeing talent management strategies including hiring and evaluation of General Managers, and setting performance expectations for direct reports. Financial management is a crucial aspect of the role, with responsibilities encompassing profit and loss (P&L) oversight, budget approval, capital expenditure planning, cost containment strategies, and contract negotiation compliance.
Success in this role requires a robust mix of strategic thinking, analytical skills, and the ability to operate effectively in complex and matrix organizational structures. Candidates must demonstrate excellence in areas such as food and beverage management, event planning, rooms operations, revenue management, human resources, and quality assurance. The role demands a proactive approach to problem-solving, innovation, and adapting business strategies to evolving market trends and business conditions.
Exceptional communication, leadership, negotiation, and consensus-building skills are essential to influence various stakeholders and drive change. The MVP must foster strong relationships with owners and associates alike, utilizing these connections to enhance business outcomes and ensure compliance with contractual obligations. This is a high-impact leadership role within Marriott International that offers an unparalleled opportunity to lead multiple luxury properties, influence brand standards, and contribute significantly to the company's continued success in the luxury hospitality market.
Job Requirements
- Bachelor’s degree in business administration, hotel and restaurant management, or related field
- Minimum 10 years of experience in hotel operations or general management with responsibility over multiple properties
- Proven leadership experience in luxury hotel management
- Strong knowledge of food and beverage, event management, rooms operations, revenue management, human resources, and quality assurance
- Ability to work effectively in a complex, matrix organizational environment
- Strong analytical and financial management skills
- Excellent communication and interpersonal abilities
- Ability to manage multiple projects and priorities concurrently
- Demonstrated capacity to develop and maintain owner relationships
- Ability to drive business results under conditions of ambiguity and complexity
- Proficiency in strategic planning, budgeting, contract negotiation, and project management
Job Qualifications
- 4-year bachelor’s degree in business administration, hotel and restaurant management, or related major
- Graduate degree preferred, e.g., MBA or related degree
- 10+ years of operations experience or GM assignments with responsibility for multiple units
- Excellent food & beverage, event management, rooms operations, revenue management, human resources, and quality assurance skills, including experience with strategic planning, budgeting, negotiating and interpreting contracts, SOPs, and project management
- Demonstrated ability to operate in a matrix organization and leverage centralized organizational resources
- Demonstrated ability to deliver results in adverse conditions when faced with complexity and ambiguity
- Experience evaluating business trends and risks and successfully developing/implementing new business programs and strategies that enhance multi-unit business performance while mitigating business concerns
- Track record of creating positive and influential owner relationships
- Proven success in talent management and manpower decisions
Job Duties
- Maintains luxury brand standards and drive brand differentiation for hotels within area
- Utilizes property, continent, and centralized corporate services to driver operational excellence
- Conducts comparative analyses and gather/share best practices to gain efficiency and productivity in hotel operations across the region
- Collaborates on new hotel development
- Delivers balanced scorecard results across area of responsibility
- Approves property and area customer engagement/guest satisfaction goals and ensure action plans are being executed
- Approves property and area employee engagement goals and total compensation strategies and verifies that action plans are being executed
- Hires and terminates property GMs
- Develops bench strength for GM level
- Initiates the performance management process for property GMs and conducts midyear and year-end performance reviews with GMs
- Sets goals and expectations for direct reports and drives accountability for successful performance
- Reviews sales goals and strategies in area to drive alignment with the brand business strategy and proper pricing and positioning of the property in the market
- Develops effective revenue management strategies and sets goals that drive the area’s financial performance
- Monitors and communicates changes regarding market conditions in area to both supervisors and subordinates
- Leverages continent/region sales engines as well as initiates independent and proactive sales activities when appropriate to generate demand
- Drives P&L performance of area hotels
- Partners with COO to conduct property level financial critiques
- Partners with COO to take responsibility for reviewing and approving property operating budgets and CapEx plans
- Develops strategies to improve properties’ financial performance
- Drives cost containment and leverages efforts within area
- Collaborates with Revenue Management, Sales & Marketing, and Finance to effectively manage P&L
- Directs capital expenditure funds towards priorities outlined in the luxury brand business strategy and hotel positioning
- Leverages contracts negotiated with retailers, service vendors, and other contractors to benefit the properties in area, in accordance with SOPs
- Establishes and maintains relationship with owners
- Manages an effective balance between owner interests and MI interests
- Builds owner loyalty through proactive communication, setting and managing expectations, problem solving, and delivering solid business results
- Maintains knowledge of loan agreements and management contract requirements for area properties
- Drives compliance with contract, owner obligations, and reporting requirements
- Collaborates with FBP to meet with asset managers/owners for business reviews
- Provides first level escalation for owner issues that cannot/should not be resolved at the GM level. Resolves issues his/herself or escalates to OFS rep (if a portfolio owner in U.S.) and/or COO, as appropriate
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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