Marriott International, Inc logo

Market Vice President, Hawaii

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $237,300.00 - $428,700.00
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Work Schedule

Standard Hours
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Benefits

Relocation assistance
bonus eligible
Stock package
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Marriott International is recognized as the world’s largest hotel company, boasting the most extensive portfolio of brands and properties worldwide. Known for its commitment to excellence in hospitality, Marriott provides unmatched opportunities for growth and success to its associates. The organization values diversity and fosters an inclusive environment where unique backgrounds, talents, and experiences of employees are celebrated. Marriott stands out in the hospitality sector not only for its scale but for its dedication to maintaining high standards of service and innovation across its global operations. The company supports equal opportunity employment and strictly adheres to non-discrimination policies inclusive of disability, veteran status, and all legally protected categories. Its wide network of hotels and brands offers guests exceptional accommodations and experiences, with a focus on maintaining brand standards and driving operational excellence.

This role is for a Market Vice President (MVP) within Marriott International, located in the Hawaii Regional Office in Honolulu, Hawaii. The MVP is a crucial leader within the region’s leadership team, serving as the operational business leader responsible for driving key initiatives and ensuring the market-wide implementation of brand strategies and programs. With a full-time management position offering a salary range from $237,300 to $428,700 annually, this role is bonus eligible and includes a stock package, reflecting its senior leadership status and impact.

The Market Vice President collaborates closely with Area General Managers and property General Managers, providing leadership, resources, and strategic influence to enhance hotel performance across various dimensions including financial outcomes, customer satisfaction, employee engagement, and owner relations. The role is multifaceted, encompassing responsibilities such as maintaining brand standards, leveraging centralized corporate resources for operational excellence, conducting comparative analyses, and collaborating on new hotel developments. The MVP is also deeply involved in talent management, partnering with Regional COOs to manage General Manager selections and performance processes, while coaching and mentoring future leadership talent.

Beyond operational duties, the MVP plays a strategic role in sales and revenue management by reviewing and aligning sales goals with brand strategy, setting revenue management tactics, and monitoring market conditions proactively. Financial management is a key area of accountability, with duties including oversight of profit and loss performance, budget approvals, cost containment, capital expenditure planning, and effective contract management. Owner relations are also pivotal, where the MVP establishes and maintains productive relationships with property owners, balancing their interests with those of Marriott International, ensuring contractual compliance, and providing escalation support for owner issues.

This position demands a seasoned professional with over ten years of progressive hospitality industry experience in operations leadership or General Manager roles, ideally responsible for multiple properties. Candidates must demonstrate a strong capability in handling complex matrix organizations, delivering results amid ambiguity, and executing innovative business strategies that enhance multi-unit performance. The ideal individual possesses excellent food and beverage, event, rooms operations, and revenue management skills, as well as competencies in strategic planning, budgeting, contract negotiation, and project management.

In summary, the Market Vice President position at Marriott International is a senior leadership role designed for a highly experienced hospitality professional. It offers a challenging and rewarding opportunity to influence multiple properties' performance, drive strategic initiatives, and cultivate strong internal and external relationships. This role is especially suitable for an individual passionate about hospitality leadership and operational excellence within a globally respected and forward-thinking company.

Job Requirements

  • Bachelor’s degree in related area or equivalent relevant experience
  • 10+ years of progressive experience in hotel industry
  • Prior operations leadership roles or GM assignments
  • Experience managing multiple units preferred
  • Ability to independently manage multiple projects simultaneously
  • Demonstrated ability to deliver results in adverse conditions
  • Experience in strategic planning, budgeting, and contract negotiation
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills

Job Qualifications

  • 10+ years of progressive experience in hotel industry preferred and prior operations leadership roles or GM assignments with responsibility for multiple units
  • Excellent food and beverage, event management, rooms operations, revenue management, human resources and quality assurance skills, including experience with strategic planning, budgeting, negotiating and interpreting contracts, SOPs, and project management
  • Demonstrated ability to operate in a matrix organization and leverage centralized organizational resources
  • Ability to independently manage multiple projects simultaneously
  • Demonstrated ability to deliver results in adverse conditions when faced with complexity and ambiguity
  • Experience evaluating business trends and risks and successfully developing/implementing new business programs and strategies that enhance multi-unit business performance while mitigating business concerns
  • Track record of creating positive and influential owner relationships
  • Ability to creatively execute against strategy and drive results
  • Strong organization skills
  • Financial management and analytical skills including ability to analyze P&L statements, develop operating budgets, forecasting, and capital expenditure planning
  • Ability to evaluate business trends, determine applicability, and modify business strategies accordingly
  • Ability to manage customer preference, loyalty, and engagement
  • Ability to take constructive action without relying on directions from others
  • Ability to network and build relationships to grow the business
  • Strong problem-solving skills
  • Encourages new innovative solutions when appropriate
  • Strong communication skills including verbal, listening, writing, presentation
  • Effective influence, consensus building, and negotiation skills
  • Ability to effectively manage and support change
  • Strong associate relations and customer relations skills
  • Proven success in talent management and manpower decisions

Job Duties

  • Maintain brand standards and drive brand differentiation for assigned lodging brands within market
  • Utilize property, continent, and centralized corporate services to ensure operational excellence
  • Conduct comparative analyses and gather/share best practices in order to gain efficiency and productivity in hotel operations across the continent
  • Collaborate on new hotel development while ensuring appropriate attention is given to current operations
  • Deliver balanced scorecard results across area of responsibility
  • Approve property and market customer engagement/guest satisfaction goals and ensure action plans are being executed
  • Identify and/or innovate on solutions that increase operational effectiveness or speed to market

Job Criteria

Experience

Expert Level (7+ years)


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