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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career Development
Employee assistance program
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to customer service, quality products, and community involvement. With a strong emphasis on creating a welcoming shopping environment, Hy-Vee operates stores that offer a wide range of fresh groceries and specialty departments including Market Grille, where customers can enjoy freshly prepared meals and beverages. The company's core values focus on integrity, respect, and excellence, aiming to provide a helpful smile in every aisle and build lasting relationships with their customers and employees alike. Hy-Vee believes that its people are its greatest strength, fostering a culture where teamwork and professional growth... Show More
Job Requirements
- High school diploma or equivalent
- two to four years of related work experience
- ability to work night and weekend shifts
- ability to exert up to 100 pounds of force occasionally and up to 50 pounds frequently
- excellent communication skills
- ability to maintain confidentiality
- ability to use kitchen and office equipment proficiently
- willingness to adhere to health and safety regulations
- valid pre-employment drug screen clearance
Job Qualifications
- Two to four years of related work experience
- ability to solve practical problems with limited standardization
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- possesses the ability to compose original correspondence, interpret written work instructions, interview job applicants, and follow technical manuals
- demonstrates teamwork
- demonstrates leadership qualities and skills
- ability to interpret and manage recipes to ensure compliance and minimize waste
- ability to spot problems and resolve them quickly and efficiently while maintaining composure
- maintains impeccable personal hygiene and high work and safety standards
- ability to manage in a diverse environment with focus on client and guest service
- excellent attention to detail
- track record of creativity, training, cost controls and managing busy kitchens
- strong passion for culinary excellence, bar knowledge and service
- proven ability to develop team with strong leadership and communication abilities
- knowledge of systems, methods and processes that contribute to great execution
Job Duties
- Maintains a positive attitude
- creates an atmosphere of friendliness and fun through flexibility and teamwork
- generates a friendly atmosphere by encouraging employees to greet and speak to guests
- provides prompt, courteous, and efficient service to guests
- sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability
- smiles and greets guests in a friendly manner throughout the entire facility
- makes an effort to learn guests’ names and to address them by name whenever possible
- answers the telephone promptly and provides friendly, helpful service to guests who call including taking product orders
- works with chefs for efficient provisioning and purchasing of supplies
- projects and controls food and beverage costs
- supervises portion control and quantities of preparation to minimize waste
- performs frequent checks to ensure consistent high quality of preparation and service
- analyzes weekly and monthly sales and trends and compares to actuals
- works with other management personnel to plan and execute marketing, advertising, and any special restaurant functions
- monitors actions of staff and guests to ensure that health and safety standards and liquor regulations are obeyed
- maintains budget and employee records and monitors bookkeeping records
- investigates and resolves complaints concerning food quality and service
- arranges for maintenance and repair of equipment and other services
- figures retail merchandise pricing and ensures correct pricing
- directs hiring, training, and scheduling of food service personnel
- enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
- complies with all health and safety regulations
- conducts inventory of the department
- plans displays, promotions, and determines pre-orders
- monitors food preparation and methods
- understands and troubleshoots equipment and ensures maintenance is performed
- maintains strict adherence to department and company guidelines related to personal hygiene and dress
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
- forecasts sales for accurate ordering and scheduling
- oversees department schedules that are written and executed according to volume
- writes and adheres to a yearly budget
- manages all financial aspects of the business
- monitors and manages cash accountability and accounting practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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