Market Grille Cook/Grill

Oregon, WI, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

401(k) Plan

meal discounts

Employee assistance program

Job Description

Hy-Vee is a well-established and respected supermarket chain committed to delivering exceptional customer service and high-quality products to communities across the Midwest. Known for its community-focused approach and comprehensive range of grocery and foodservice offerings, Hy-Vee prioritizes the engagement and satisfaction of both customers and employees. With a culture centered around teamwork, growth, and professionalism, Hy-Vee ensures that every customer receives "a helpful smile in every aisle," reflecting the strength and dedication of its workforce. The company fosters a friendly and supportive environment where employees are encouraged to develop their skills and contribute to the overall success of the store while serving their local neighborhoods.\n\nThe Market Grille Cook position is a crucial role within Hy-Vee's Market Grille department, responsible for preparing and presenting various hot and cold food items to customers with promptness and friendliness. This non-exempt role involves hands-on food preparation including cooking breakfast items, vegetables, sides, and meats, as well as managing heat-and-eat varieties. A Market Grille Cook is expected to provide outstanding customer service, treating customers with care and respect, making a positive impact on their shopping experience. The role demands a strong teamwork attitude, the ability to follow food safety and sanitation protocols strictly, and readiness to maintain personal hygiene and dress guidelines. The Market Grille Cook reports to multiple leadership positions, including the District Store Director and Market Grille Department Manager, but typically does not oversee other staff members.\n\nThis position requires physical stamina and the ability to handle some lifting of heavy items as well as enduring fast-paced and dynamic work conditions including exposure to temperature variations, noise, and cleaning chemicals. The Market Grille Cook uses an array of kitchen equipment such as grills, fryers, ovens, and slicers to produce quality food efficiently. Dedicated to ensuring a clean and pleasant work environment, the cook also helps in inventory activities like ordering supplies when necessary and may assist in other store areas. Those joining Hy-Vee in this role will engage daily with customers, enhancing their dining experience with friendly interactions and careful attention to their needs. Employment is contingent upon passing a pre-employment drug screen, emphasizing Hy-Vee's commitment to safety and quality. This role is an excellent opportunity for individuals seeking to build a career in food service within a supportive and growth-oriented company.

Job Requirements

High school diploma or equivalent
Six months or less of similar or related work experience
Ability to solve practical problems with limited standardization and interpret instructions
Ability to do simple addition and subtraction
Ability to understand and follow verbal or demonstrated instructions
Ability to write identifying information and request supplies orally or in writing
Physically able to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly
Visual ability including depth perception and color vision
Ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions

Job Qualifications

High school diploma or equivalent
Six months or less of similar or related work experience
Ability to provide friendly and efficient customer service
Knowledge of food safety and sanitation procedures
Ability to understand and follow verbal and written instructions
Good team player with interpersonal skills
Physical capability to perform job duties including lifting and standing for extended periods

Job Duties

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner whether in the designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible
Assists customers by escorting them to products, securing out-of-reach products, loading or unloading heavy items, passing along customer suggestions, enhancing the shopping experience
Answers the telephone promptly and provides helpful service
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Prepares cooking surfaces and all menu items including vegetables, sides, meats, and breakfast foods
Places food in hot cases, monitors and refills as necessary
Takes guests’ orders and prepares items for upcoming shifts
Practices proper sanitation procedures and ensures the work area is clean and neat
Maintains adherence to personal hygiene, dress guidelines, and company policies
Reports to work on schedule and on time
Orders product and supplies when necessary or notifies department manager of needs
Assists in other store areas as needed
Performs other job related duties and special projects as required