Market Grille Cook

Hy-Vee is a well-established supermarket chain known for its dedication to customer service and community support. Founded with the promise of "a helpful smile in every aisle," Hy-Vee has earned a reputation as a trustworthy grocer that values the contributions of its employees. The company thrives on a culture of teamwork, professionalism, and a commitment to providing excellent shopping experiences. As a grocery store and retail leader, Hy-Vee operates numerous stores across multiple states, offering a wide range of products and services including groceries, fresh produce, bakery, deli, pharmaceuticals, and food service departments such as the Market Grille.

At Hy-Vee, the Market Grille Cook plays a vital role in upholding the company’s standards for high-quality food preparation and customer service. This position is classified as non-exempt and focuses on preparing various foods efficiently while maintaining a friendly and inviting environment for customers. Market Grille Cooks are responsible for preparing and serving hot and cold menu items, including heat-and-eat varieties that cater to customers seeking convenience and quality. The role requires attention to detail, strong communication skills, and the ability to thrive in a team-oriented, fast-paced setting.

The ideal candidate will have a growth mindset and be customer-focused, with strong results orientation and professionalism. Partnership within the team and across departments is emphasized to ensure the best possible customer experience. The Market Grille Cook reports to multiple management positions including the District Store Director, Store Manager, Assistant Manager of Store Operations, Food Service Manager, Market Grille Department Manager, and Assistant Market Grille Department Manager. This position does not have leadership responsibilities over other staff but is a crucial front-line contributor to store operations and customer satisfaction.

A key part of this role involves customer interaction—providing respectful, patient, and caring service to every guest, learning and using customer names, and responding proactively to their needs. The cook must prepare cooking surfaces, handle food preparation including vegetables, sides, meats, and breakfast items, and ensure the display and refill of hot food cases. Knowledge of menu items and the ability to take customer orders accurately is important. Proper sanitation practices, personal hygiene, and adherence to company policies and individual store guidelines are strictly enforced to maintain a safe and clean work environment.

Physical demands of the job include lifting up to 50 pounds occasionally, standing and walking for extended periods, and performing various physical activities such as climbing and bending. The working environment involves exposure to temperature variations, noise, and the use of various kitchen equipment such as grills, fryers, ovens, choppers, and slicers. Safety precautions and attentiveness are necessary due to potential hazards from equipment and cleaning chemicals.

This position offers an anticipated hourly wage ranging from $17.00 to $21.25, depending on experience. Employment is contingent upon passing a pre-employment drug screen. Hy-Vee values its workforce and offers a comprehensive benefits program to support health and wellbeing. Candidates who are enthusiastic about delivering a positive customer experience and contributing to a team-centered workplace are encouraged to apply. Hy-Vee is committed to fostering an inclusive and engaging work environment where employees can grow and succeed while proudly upholding the brand promise of helpful smiles all around.