Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $19.25
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule

Job Description

Nestled beside the scenic waters of Delaware City, Delaware, our marina offers a unique and enriching work environment for maritime enthusiasts and customer service professionals alike. As a pivotal point of contact for overnight guests arriving by boat, the Maritime Concierge role provides an exceptional opportunity to engage with visitors in a setting that blends the tranquility of the riverfront with the charm of a quaint riverport town. This role is ideal for those who enjoy working outdoors, interacting with diverse guests, and contributing to a vibrant community hub. Our marina is renowned for its welcoming atmosphere, commitment to excellent service, and dedication to fostering memorable guest experiences. Whether you are passionate about boating or skilled in hospitality operations, this position offers a rewarding career path where your talents in customer relations and administrative tasks are highly valued.

The Maritime Concierge will serve as the face of the marina, greeting and assisting boaters as they arrive at the docks. The role involves introducing guests to the marina's services and amenities, as well as sharing insights about the local attractions and the unique offerings of Delaware City's riverport environment. Competency in Microsoft Excel, point-of-sale (POS) operations, and basic QuickBooks is essential to manage guest transactions and maintain accurate records efficiently. This job allows professionals to combine customer service skills with technical proficiency in a scenic and dynamic outdoor setting. Candidates with a knack for hospitality, a friendly demeanor, and an eagerness to assist visitors will find this role both engaging and fulfilling. The position also supports work-life balance by providing an opportunity to work beside the water every day, making it a distinctive and attractive employment option in the hospitality and marina service industry.

Job Requirements

  • High school diploma or equivalent
  • experience in hospitality or customer service
  • familiarity with marina or boating environment preferred
  • ability to operate POS systems
  • basic accounting or bookkeeping knowledge
  • effective communication skills
  • reliable and punctual

Job Qualifications

  • Proficiency in Microsoft Excel
  • experience with point-of-sale (POS) systems
  • basic knowledge of QuickBooks
  • excellent interpersonal and communication skills
  • customer service experience
  • ability to work outdoors and in a marina setting
  • friendly and approachable demeanor

Job Duties

  • Welcome and assist overnight guests arriving by boat
  • introduce visitors to the marina and local riverport town
  • manage POS operations accurately
  • maintain records using Excel and QuickBooks
  • provide information about marina services and local attractions
  • ensure efficient and friendly customer service
  • communicate effectively with boaters and staff

Job Criteria

Experience

Entry Level (1-2 years)


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